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Rising Star
July 12, 2023
Answered

Error MS0610 - requested content is not loading

  • July 12, 2023
  • 4 replies
  • 1676 views

I get the above error and I have tried the following to fix it with no avail:

 

  • logout/login in deezer
  • clear deezer cache (there was no cache)
  • uninstall / reinstall deezer
  • Clear dns cache (ipconfig /flushdns)

 

I am using the windows desktop app. Before reinstalling it was 5.30.560. Now it is 5.30.570.

 

 

 

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Best answer by Nina Nebo

Hi @JAO1 

Maybe link below can help you ⬇

 

4 replies

JAO1Author
Rising Star
July 12, 2023

switching to spotify now so I can listen to my music but i'll be back when this is fixed

Nina Nebo
Superuser
Nina NeboAnswer
Superuser
July 12, 2023

Hi @JAO1 

Maybe link below can help you ⬇

 

💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜
JAO1Author
Rising Star
July 12, 2023

unfortunately, I tried all that and it did not work

Leonídia.Deezer
Community Manager
Community Manager
July 13, 2023

Hi @JAO1, the MS0610 error you're getting is basically about waiting too long for the track to play.
It's probably connected to your internet connection. So, my suggestion is to unplug your router from the power for about 30 seconds to give it a full reset.
If the error keeps popping up, it's a good idea to contact your internet provider to see if there's a technical issue on their end.