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Hitmaker
March 16, 2026
Answered

Desktop APP at Mac OS not working play button

  • March 16, 2026
  • 12 replies
  • 117 views

Same issue as windows Desktop app - not working play button.

Best answer by Zaznetkherson

Windows Desktop app fix is on the way. As for Mac Desktop app, I haven’t noticed any problems on my side with version 7.1.120
Thanks for your patience

@Jaime.Deezer at MAC all working good now, confirm

12 replies

Noam Asulin
Superuser
Bezi since 2017
March 16, 2026

Do you get an error “Failed to play” ? 

(He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !
Hitmaker
March 16, 2026

@Noam Asulin No, only not reaction at play button at all, as at windows. Track stays at 00:00

Hitmaker
March 16, 2026

@Noam Asulin Failed to play only at 9.0.10 android beta

Noam Asulin
Superuser
Bezi since 2017
March 16, 2026

@Noam Asulin Failed to play only at 9.0.10 android beta

The only thing I can suggest is clear the app data . That’s what helped me on Android . It means all your saved configuration and downloaded songs will be lost but unfortunately nothing else helped . 

(He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !
Hitmaker
March 16, 2026

@Noam Asulin Failed to play only at 9.0.10 android beta

The only thing I can suggest is clear the app data . That’s what helped me on Android . It means all your saved configuration and downloaded songs will be lost but unfortunately nothing else helped . 

Dev team says that they start solving error with 9.0.10, but PC about pc version - no information

Guitar Hero
March 16, 2026

PC app does not work. Play button is not working. Tried to reinstall a couple of times and all, it doesn't help.

xxx
Guitar Hero
March 16, 2026

Do you get an error “Failed to play” ? 

On Android: Failed to play

Jaime.Deezer
Community Manager
Community Manager
March 18, 2026

Windows Desktop app fix is on the way. As for Mac Desktop app, I haven’t noticed any problems on my side with version 7.1.120
Thanks for your patience

ZaznetkhersonAuthorAnswer
Hitmaker
March 18, 2026

Windows Desktop app fix is on the way. As for Mac Desktop app, I haven’t noticed any problems on my side with version 7.1.120
Thanks for your patience

@Jaime.Deezer at MAC all working good now, confirm

Guitar Hero
April 7, 2026

On Mac, when Deezer is paused, pressing the play/pause button will open Apple Music. This even with Deezer on focus. Strangely, if Deezer is playing, pressng the  play/pause button works, but then reverts to the faulty behaviour.