Deezer Xbox App crashing

Forum|Forum|6 years ago
May 29, 2020
64 replies
2409 views

I start to play my music but after about a minute of me switching to a game, it crashes. It is up to date and I've tried reinstalling.

Best answer by Скаваротти

A new version of the Deezer app for Xbox has been released and I like it. If you fix a few more old bugs, it will get even better:

1) The cover of the playlists created by the user when entering the playlist is not synchronized on Xbox, either the earliest version of the cover or a collage of artists' albums is displayed;

2) There is no sorting inside the playlists created by the user;

3) The music compositions added by the user to Deezer stutter and stumble when playing on Xbox for a while;

4) And most importantly, the music playback in the background stops after a while.

Adding an app update on the Xbox platform is paid for the developer, I understand that. You can already use this version of the application and not feel annoyed, but if you remove the remaining bugs, it will be a holiday I was harsh with you, but there were reasons for that, please don't take offense at me. Thanks to Deezer, but special thanks to those who made it a little better.

Show previous replies

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David.Oliveira.Andrade

Roadie

Had this problem last year and just stopped to use it until yesterday and it’s still crashing while you play on Series S. With this many people complaining about this for years you’d expect it to be fixed by now 🙄

X

xdigitalpower

Roadie

When I try to launch a game, the music lags then the app crashes. The app itself is terribly laggy and might just make me switch back to Apple Music or Spotify. Because legit everything on Xbox app is so laggy man it’s unbelieveable. I’m on Xbox one s btw.

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Richgamingguy

Roadie

We'd like to have that set up too @Richthegamer but there's still quite a way to go before we get a similar integration. Thank you for reporting your experience.

It seems that our Xbox app is struggling a bit with the new Series X, so our teams are working on updating it - hang in there and bear with us a bit longer, we'll get it right! :relaxed:

I just came back with a 30 day trial over a year later to see if this was fixed and its still in the same shoddy condition it was in last year. Didn't you promise a fix was coming before the end of 2021?

As you are £2 more expensive than Spotify (where the xb app works pretty much flawlessly) and this basic feature STILL doesn't work I won't be sticking around sadly.

Wouldn't it be better to just delete the app? Surely that wouldn't leave people with false ideas of what to expect from you.

Voyd

Guitar Hero

I still have this issue, plus songs will randomly skip forward or repeat (Xbox Series S)

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