Hitmaker

Answered

Deezer WIIM

Forum|Forum|5 months ago
April 5, 2026
16 replies
165 views

Hello ,

Since api my Wiim cant play songs most of the time. Its not loading.

Its already a few months now and there are more customers complaining .

Still no solution ☹️.

I am a big Deezer fan but if there is no solution, i end my long membership .

You have to make it work for your clients.

Please give a strate answer and not we are working on it . If you do than with a timeline .

I hope you solve the problem.

Gr.Max.

Best answer by max1968

It's just one day but but no problems today.

This morning there was an update for the WIIM and after that : all day music without a problem . Anyone else had problems today ?

C

ChrisLi

Roadie

Same issue, after a couple of songs Wiim stops loading the next song. I also recognize that playlist content gives me “no result”. Will change to Spotify or Tidal soon, after so many years with Deezer. Invest into that API, Deezer. The others allow connecting the original app to WIIM, which I would consider so much more comfortable.

M

max1968Author

Hitmaker

Hi Chrisli ,

It is a shame because i like Deezer but if no respons i switch to Tidal Connect.

Samw problems as you and a lot WIIM users as i see on the WIIM forum . And for now : no answers and solution.

Gr.Max.

Alfredo.Deezer

Community Manager

Hello ,

Since api my Wiim cant play songs most of the time. Its not loading.

Its already a few months now and there are more customers complaining .

Still no solution ☹️.

I am a big Deezer fan but if there is no solution, i end my long membership .

You have to make it work for your clients.

Please give a strate answer and not we are working on it . If you do than with a timeline .

I hope you solve the problem.

Gr.Max.

Hi @max1968 @ChrisLi

Can you share some screenshots of the error message/issue to check it out, please?

Thanks!

M

max1968Author

Hitmaker

Thats difficult. It shows no error . It just stops playing . Sometimes after a few songs Sometimes even after 1 .

Tried everything. And it was never a problem till a few months ago . I heard that the problem is not the WIIM but the Api of Deezer.

When a song is not playing you see ehats in the picture.

N

nikraicevic

Guitar Hero

Hello, I already posted on WiiM forums and Deezer Support. WiiM says it's Deezers API and no more info for two months. Not very customer friendly. Deezer answered me today that they will act promptly and that is on their top priority. We'll see about that.

Screenshots: