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mike121
Guitar Hero
April 26, 2022
Answered

Deezer Playlists vanished from Sonon

  • April 26, 2022
  • 12 replies
  • 290 views

All my playlists which still exist in the Deezer app now no longer show in Sonos. “Unable to browse”. Albums, favourites etc. are all there. I’ve reset the Sonos, re installed the app, re authorised Deezer and done numerous restarts. If I search for my user name I can find the play lists there. This happened after I created 2 playlists in The Deezer app. I’ve since deleted those playlists thinking that might be the problem but nothing. Deezer Playlists are a no show in Sonos… can anyone suggest a fix?

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Best answer by Yula

Hello @mike121! 

Please try these steps and let me know: 

  • Log out of Deezer on all devices it might be logged in
  • Get a new password for the Deezer account via this link
  • Delete Deezer from the Sonos app
  • Turn off your sound system device for 1-2 minutes
  • Turn it back on
  • Add Deezer to the Sonos app
  • Login with your new Deezer password

12 replies

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Guitar Hero
mike121Author
Guitar Hero
July 12, 2022

Hey, I just checked and suddenly it’s working again for me too. I can see all my playlists again. Brilliant!!!

    Superschlumpf
    Superuser
    Superschlumpf
    Deezer "Sonos Master" Legend
    July 12, 2022

    @Nicky.Nielsen 

    Thanks a lot for contacting support and for the good news. 😎 

    [he/him] Deezer is music, but Deezer and Sonos is party !
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