Deezer Offline doesn't work in Mac!

Hello, where are you on this issue ? 

I’ve left deezer because of this, as playing music offline on my computer is what I do all day.  but I’m looking forward to come back. 

I would love to switch back to deezer once this is settle. 

Best

Hi @Jaime.Deezer,

Can you ask how this is going so far? Just like @Sam Lecoeur, I do miss the offline option on a Mac. 

I’m upping this thread as I switched to Deezer yesterday and already encountered this issue with my macbook M2 on OS13.7. Tracks get downloaded but the app will automatically force a reconnect and showing the popup message ‘Your computer seems to be offline. We’ll keep trying to reconnect’ and refuse to display downloaded tracks. One time out of two, I cannot even click or scroll through the app, and the other times when i’m able to, I can only see my downloaded playlists and play them from the playlists display, but am unable to open them and select individual or specific tracks. Instead, trying to opening downloaded playlists offline will always lead to the error page “You seem to be offline, sorry, we can’t load this page while you’re not connected to the internet”…

I beg anyone working at Deezer to do something because not everyone has access to wifi all the day during work etc and it gets really frustrating. Without feedback and information on the issue, how it is dealt with etc, my Deezer experience might not last long sadly !

Hi ​@Wes L5 I’ve tested on a Mac and downloaded favourites, playlists and albums and didn’t have any problem or the pop up message you mentioned.
Could you please download the latest version of the Deezer app (www.deezer.com/download) and try again?
Thanks and apologies for the inconvenience.