Deezer HiFi icon disappears when I stream to Chromecast Audio

Hi there Gabriel, @Gabb 

Thanks for reaching out and for your patience. It's normal for the icon to disappear on Chromecast Audio when you're casting. It's designed to "move" from your phone album cover to the album cover on Chromecast to a TV (display). Because with Audio there isn't a display, you just see the label disappear.

Thanks Rudi. I am somehow reassured that hifi remains supported but I am adding my voice to those who believe that it is confusing and detrimental in terms of user perception who end up with doubts about what they listen to, even if they don't take the time to write a message here. Hope you guys have good reasons to do so or have a fix in your roadmap. Best.

It's interesting. Actually everyone says that they can perceive the difference between normal audio and HiFi. Nevertheless, the HiFi symbol must be displayed. 

It's interesting indeed but it seem to be a  consumer perception pattern. Worth to consider when you sell the option at a premium pricing . It's like when selling a 600hp car. What % of customers actually use it? How often? Anyway, it's their money you are after and you would likely sell fewer of them in they looked like a basic cheap car for the reason owners will anyway not drive fast with it.

I think that being able to listen to music of the highest quality is the motivation for buying a better device and having a better enjoyment of the music. On a quality device, the difference between Premium and HiFi is absolutely clear and I don't need the Hifi sign on the display.

Fair enough. Nevertheless, the question (seen from someone running a business) is mainly about market trends rather than individual cases. Hopefully deezer carefully capture  their market demand to know how their target behave in general. I guess this forum, including myself are not necessarily representative of the whole market. If having two logos costsnothing, any satisfied customer is a gift even if 10 others do not need it. If having two logos is a pain, i trust deezer will assess the situation pragmatically. 

You totally understand the process around this, @Gabb, I can see.

We put the same trust in our teams here, thank you for your feedback and patience.

Having read through some of the info about CCA and audio quality I just thought I'd add my experience. Basically this is that casting through CCA is not FLAC/Hifi quality. I could tell from the sound. For me Tidal streams in Hifi but Deezer doesn't - the screenshot below shows the data needed to play a Deezer Hifi track on my phone and then on CCA. The big chunk of data, like a mountain with four peaks, downloading at about 20Mbps is playing on my phone, the next very small spike is immediately playing the same song on CCA.

So I'm on a free trial and really wanted Deezer to cast to my sound system using Google home. That part of it works fine, but I'm used to Tidal Hi-Fi and Amazon Music up to 24/192 and won't be going back to a lossy format. Such a shame that this issue seems not to be taken seriously by Deezer. 

I can tell you that we stream in FLAC, HiFi. The results of your analysis may be different because Tidal doesn't use the same format. @Haywood 

In any case, I appreciate your feedback and will be forwarding your comments to our Casting teams 

Having read through some of the info about CCA and audio quality I just thought I'd add my experience. Basically this is that casting through CCA is not FLAC/Hifi quality. I could tell from the sound. For me Tidal streams in Hifi but Deezer doesn't - the screenshot below shows the data needed to play a Deezer Hifi track on my phone and then on CCA. The big chunk of data, like a mountain with four peaks, downloading at about 20Mbps is playing on my phone, the next very small spike is immediately playing the same song on CCA.

 

 

So I'm on a free trial and really wanted Deezer to cast to my sound system using Google home. That part of it works fine, but I'm used to Tidal Hi-Fi and Amazon Music up to 24/192 and won't be going back to a lossy format. Such a shame that this issue seems not to be taken seriously by Deezer. 

Hi,

which app

do you use for the measurements? thanks