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One Hit Wonder
November 10, 2018

Deezer HiFi for Denon HEOS and Denon / Marantz HEOS built-in devices

  • November 10, 2018
  • 294 replies
  • 50659 views
Is there a time frame for Deezer HIFI Heos support?
Pinned Reply By UGatDeezer

I am also happy that finally this got implemented after so many years!

 

Since today there is a HEOS update which integrates Deezer HiFi and Tidal Connect. First you need to update the HEOS App and afterwards run a firmware update to version 3.34.240. More here: https://support-uk.denon.com/app/answers/detail/a_id/3832/~/latest-heos-app-and-firmware-update-available

I will test it the coming days …

 

294 replies

Roadie
March 10, 2023

@DeezerHi I just installed a DENON PMA900HNE yesterday. After seeing the 320kb on the HEOS display I tried fixing it through all the settings before ending up in the thread here. Sad to see this has been such a longstanding problem.

Now I've seen mentioned something about using a desktop/laptop to get Deezer FLAC quality to my sound system. Can you explain me step-by-step how to get this to work? The prefered goal is as follows:

  • On my laptop I have Deezer open in a browser window.
  • My DENON is playing the sound in FLAC quality.

Sending the music from my laptop to the DENON over bluetooth would presumably ruin the quality. I'd prefer not to have a cable from my (non-stationary) laptop across my floor to the DENON.

Is this a realistic goal right now? If not I'm forced to cancel Deezer and switch over to Tidal.

One Hit Wonder
March 12, 2023

Identical hifi problem with audiolab 6000n.  Do any of you know what a Streamer costing 500 euros that works with deezer hifi is today?  Thank you

Roadie
April 16, 2023

I went from Spotify to Deezer mostly because of what I read about Deezer's High Quality audio and now ... MP3 only on my Marantz AVR through HEOS. 🤮

I am going to check Spotify and Tidal to see if I can get with one of them the audio quality I want.

Vítor Almeida
Roadie
April 23, 2023

For this reason I went from Deezer to Tidal. 

I have been using Deezer for a while with hi-fi quality. Now that I have Denon stereo receiver with Heos it's obviously not working. 

Why would I pay for something that I cannot use?

And obviously Deezer team have no interest in fixing this! 

I still love Deezer interface more than Tidal but quality of music is more important to me.

 

I will not support company that is incapable or does not want to fix simple thing such as is hi-fi format, flac support.

Apparently they have no interest in fixing this.

 

So goodbye Deezer. I cannot recommend Deezer anymore.

 

Guitar Hero
October 15, 2023

Hey @SevenOf1 

I completely get where you're coming from. I've been here with our community users and this is a subject I take a lot of ownership of.

I've been discussing the integration with our developers who have been in touch with HEOS to get this off the ground. I can assure you, we're now working to get this sorted.

It's a two-way project, but HEOS is getting all the support from us on the integration. I hope to have more exciting news at the beginning of 2021, so please stay tuned :v_tone2:

@Rudi @Jaime. @Johnathan.Deezer 

It's been over two years now, and as a Deezer subscriber for the past decade and a recent owner of the Denon AVC-X3800H, I must express my disappointment after reading and seeing this update.

Marantz and Denon, both utilizing the Heos app and representing a significant portion of the AVR/AVC Receivers market, typically appeal to audiophiles, many of whom opt for the HIFI subscription. Not having support for this feature is a genuine letdown and has me considering a switch to one of the other services; perhaps the recently announced Spotify HIFI or Tidal.

Any news or updates on this matter would be highly appreciated!

Guitar Hero
October 15, 2023

Everyone following this post or comming where to search for solution, please upvote the feature request:
@Hifiman000 Can you maybe add it to your original post? Thanks 😉

 

UGatDeezer
Hitmaker
Hitmaker
November 11, 2023

A two way project?!?

When I got the new design, I really got angry and posted the following app rating because we are all waiting far too long while you have visibly different priorities.

Instead of working on customer oriented improvements to implement long expected features like Deezer Hifi for HEOS devices you spend the money earned from us on a really ugly new app logo and design?!?

This is unbelievable bad, not only color and icon wise, you really risk the friendship of your paying user community!

ZERO stars would be too high, this development and design deserve MINUS 5 stars!!!

 

UGatDeezer (HEOS User)
UGatDeezer
Hitmaker
Hitmaker
November 18, 2023

Everyone following this post or comming where to search for solution, please upvote the feature request:
@Hifiman000 Can you maybe add it to your original post? Thanks 😉

 

We should not have to discuss this again and vote for a new idea, Deezer just needs do what they promised and implement the feature.

UGatDeezer (HEOS User)
UGatDeezer
Hitmaker
Hitmaker
November 18, 2023

Sorry about it, but as we said before, it's a two-way project, but HEOS is getting all the support from us on the integration. As soon as we get more updates on it, we will let you know. 🙏🏽

Take care. 

Another 8 months without any update, but at least Jonathan confirmed the two-way project existing somehow at that point in time …

UGatDeezer (HEOS User)
Roadie
November 29, 2023

Got a response today from Denon:

 

Thank you for taking the time to send us valuable feedback regarding Deezer Hi-Fi streaming through HEOS, we value all feedback we gain from customers and this information will be passed onto the relevant department to help improve on our service and products.

 

There is currently no plans on adding Deezer Hi-Fi support in the near future.

 

We apologise for any inconvenience caused.