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One Hit Wonder
November 10, 2018

Deezer HiFi for Denon HEOS and Denon / Marantz HEOS built-in devices

  • November 10, 2018
  • 294 replies
  • 50665 views
Is there a time frame for Deezer HIFI Heos support?
Pinned Reply By UGatDeezer

I am also happy that finally this got implemented after so many years!

 

Since today there is a HEOS update which integrates Deezer HiFi and Tidal Connect. First you need to update the HEOS App and afterwards run a firmware update to version 3.34.240. More here: https://support-uk.denon.com/app/answers/detail/a_id/3832/~/latest-heos-app-and-firmware-update-available

I will test it the coming days …

 

294 replies

Rudi
Ultimate Superstar
Ultimate Superstar
September 12, 2020

Hey @Vernen 

Sorry to hear that but thanks for getting in touch with us. I encourage you to ask Denon/HEOS about it, it's their app so only they can give a timeline for this. We're also waiting for more info from them and have assisted their developers in the process. Maybe follow @HurdyG's advice :thumbsup_tone2:

UGatDeezer
Hitmaker
Hitmaker
September 26, 2020

Looking forward to this feature becoming available as I’d like to upgrade to Hifi but neither my HEOS devices nor the Bose SoundTouch system or Apple TV are supported by Deezer Hifi yet.

UGatDeezer (HEOS User)
Roadie
September 28, 2020

I live in the Netherlands, and I contacted HEOS support for this issue.

They replied that I should be possible to stream FLAC when you have a HiFi subscription.

So I sent them a print screen of the HEOS app showing only 320kbps MP3 for a song that's streamed in HiFi in the Deezer app.

I keep you guys posted….

Rudi
Ultimate Superstar
Ultimate Superstar
September 28, 2020

Hey @nielsclaassens @UGatDeezer 

Thank you for supporting this, it really does make a difference.

Well, @nielsclaassens after our users came here in this topic to let us know the same thing (MP3 streams) we informed our devs who then contacted their counterparts - and they said that they needed to do some work on the app to enable this. So in theory, everyone was under the impression HiFi stream (in FLAC) was enabled, but more work is indeed required - from HEOS. We'll keep you updated here :thumbsup_tone2:

UGatDeezer
Hitmaker
Hitmaker
September 28, 2020

Marantz Customer Service in Germany answered today to me, that the wish to integrate Deezer Hifi into the HEOS App has been forwarded to their developers but that they can’t state if and when it can be put into future updates. Does somebody know if they use Testflight for Beta testing the HEOS App and if users can participate in their testing?

UGatDeezer (HEOS User)
Rudi
Ultimate Superstar
Ultimate Superstar
September 29, 2020

Thanks for sharing @UGatDeezer.

We've got a similar response from them too, but thanks to you all here, we've been able to ping them every now and then to let them know it's worth doing it :wink:
Don't know about their app, but we use Testflight on our mobile one.

UGatDeezer
Hitmaker
Hitmaker
September 29, 2020

@Rudi For the Deezer App I am a Beta Tester already :wink: and for the HEOS App the feedback received now is that they are currently not looking for Beta testers and would like to contact me when they have a need but I still don’t know if they use Testflight then. Or will they have to us that as there is no other possibility for testing iOS Apps?

UGatDeezer (HEOS User)
Rudi
Ultimate Superstar
Ultimate Superstar
September 30, 2020

I'm not sure @UGatDeezer it's a question for them :sweat_smile:

I just hope that we have news from them soon, so that I can relay it here for you :thumbsup_tone2: if they mention the need for testers, I'll let our devs know that we have the users for it :relieved:

Roadie
September 30, 2020

Today I got confirmation from Denon HEOS that Deezer HiFi is not supported at this time.

They didn't give me any timeframe when this will be available.

 

At this point the only FLAC enabled service on HEOS is Tidal.

I can confirm that is working.

Rudi
Ultimate Superstar
Ultimate Superstar
October 1, 2020

We don't have any timeframe either @nielsclaassens but we'll keep on pushing from this side. Thanks for sharing with us :v_tone2: