Hi there
My music is not playing on desktop. It plays one song and then stops. It won't go to the next song. I have cleared cache. Done all that. Please tell me how to fix this. I use the free account and I don't even hear the ads and I don't have an ad blocker.
+7
I believe it's related to what our
Hey
Thank you for your reports and for your patience. I can assure you that this is a bug because our Free offer works differently than a paid one, nothing other than that.
It's a specific issue and it has been reported 
ok ty
+7
Hey
Thank you for your reports and for your patience. I can assure you that this is a bug because our Free offer works differently than a paid one, nothing other than that.
It's a specific issue and it has been reported
Same for me..Windows 10 and Deezer desktop app version 4.32.40 with free account..the web player works fortunately..
Same on My side, maybe ad problem, I use vpn to work and maybe desktop app goes crazy with the ad on different Languages, I´ve listen to English, French, Catalán and Spanish so I don´t Know If I could solve the problem, please let me Know if there is a fix I preffer Desktop App than Webapp. Thanks in advance, I´m free user.
Same for me..Windows 10 and Deezer desktop app version 4.32.40 with free account..the web player works fortunately..
Hello! I’m currently having this issue and i’ve tried everything under the sun to fix it, i’ve tried shutting and reopening the app, restarting my computer, clearing the cache, uninstalling and reinstalling, logging out and back in, but nothing is working and its driving me insane, i’ve been trying to fix it for almost 2 hours now, please help me
Hello,
I’ve also experienced this problem for the last 3 days. The only thing that works is to reload the web, please fix it soon.
Thank you.
I’m experiencing this issue, too, as of about 24 hours ago, and I’ve had it in the past. One thing I think might possibly be related is that I’ve got two Windows installations on the same machine as I’ve got to use some specific software for work which conflicts with a newer version I need for personal use. I think, but can’t be certain, that the last time I hit this issue was when I first started using the second Windows installation or came back to it after a period of not using it, and I hit the issue again yesterday when switching back to my main Windows installation having briefly used the work-only one having not touched it for a while.
It could just be a coincidence, though - I see other people have reported the issue in the last few hours despite this thread being left alone for months beforehand.
Same here on desktop app on the free version. Uninstalling / reinstalling app does not solve the problem. Web app seems to be working fine though. I had the same issue in the past and the problem disappeared over time. Now it’s back again.
I suspect a broken ad stream, because no ad is playing and the song progress bar changes its color as if it was playing an ad. Also, when an ad plays, the controls for next/prev etc. are blocked which is exactly is happening here. So basically the app behaves as if it was in ad playing mode and it seems to be stuck in there and it can’t get out of it because the ad does not play.
Same here on my Desktop app. Could you also please fix my account? This seems to be a general issue… I’m a bit confused how this has to do with single accounts…
BTW: I already deleted the cache and restarted the Desktop app, but it didn’t help...
Same here, started yesterday and I'm unsure how to fix it. Just plays 1 song, then stops. If I skip the song immediately, I can go to the next one, and this lasts for about a minute before the song Deezer is currently playing cannot be changed. I can restart the song, but I can't go to any other song and it won't play the next ones. Any advice? I don't want to stop using Deezer…
:(
Hi there
Thank you for your patience and for reporting the issue here. I've carried out some maintenance on your accounts so could you please restart your network or mobile connection/device and try again 
Would you please run maintenance on mine? I’ve been experiencing these issues since yesterday.
“noone tried to silence your opinion, he just told you to shut up”!!!!
Hahahahahaha - I rest my case.
Moron
dude you just took a piece of what i said and complitelly ignored the rest
Yep… I’ve got the same problem. I gave Deezer a shot, but I see I’m not the only one with this bug. I’ll try Youtube Music instead.
“noone tried to silence your opinion, he just told you to shut up”!!!!
Hahahahahaha - I rest my case.
Moron
I clicked on his icon to see if the guy was a moderator, so what, what’s the big deal with that, just like you clicked on mine….He wanted me to stop expressing my opinion and I say no no no...
I never said his opinion didn’t matter, I just said I didn’t like him asking me to stop expressing mine, what’s it got to do with you?
????
noone tried to silence your opinion, he just told you to shut up and not say the same thing many times. many people seem to have this problem, but do you see any of us writing 15 different messages to say the same thing? no. it has nothing to do with me i just found your reaction really pathetic.
btw do you have discord or sth to continue talking from there and not fill the comments with useless stuff?
I clicked on his icon to see if the guy was a moderator, so what, what’s the big deal with that, just like you clicked on mine….He wanted me to stop expressing my opinion and I say no no no...
I never said his opinion didn’t matter, I just said I didn’t like him asking me to stop expressing mine, what’s it got to do with you?
especially if you made an account the exact same day as him and havent said anything, just like him.
Grow up GeoT, I’m allowed to express my disatisfaction with a music provider without having to be told to stop the other user or by you, jumping on the bandwagon. It’s just a streaming service ffs, get a life! 
get a life? You were the one that searched somebody’s account only because he told you not to repeat the same thing over and over again. I never said you are not allowed to express your disasisfaction, you were the one that said that
especially if you made an account the exact same day as him and havent said anything, just like him.
Grow up GeoT, I’m allowed to express my disatisfaction with a music provider without having to be told to stop the other user or by you, jumping on the bandwagon. It’s just a streaming service ffs, get a life!
especially if you made an account the exact same day as him and havent said anything, just like him.
So you are a member since 22 March and have never commented before... and already you are having a go at people expressing an opinion...ummm...
also i find searching the dude’s profile a bit pathetic
something tells me this guy doesnt like deezer. btw the chrome version works fine for me
What’s to discuss? The marvels of a semi free service when it breaks down?
I tried for almost 2 hours on and enough to get Deezer working properly, I am frustrated, because even though it’s a ‘free’ service, they make you listen to their ads every three or four songs so they do get paid. And that’s supposed to be the deal, a semi free listening to songs and ad service. Okay that’s fine, but when Deezer unilaterally stop the service and play the same song on a loop then that is frustrating, and it’s not like they have got back in touch to say that they are on it to fix, nothing, just silence. So yeah, I’ll keep on expressing my opinion if that’s okay, and if you don’t like my opinion then don’t read the messaging board. Simples!
As many times as it is needed, why, are you the Deezer police?
No..just doesn’t add anything to the discussion...
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