Deezer desktop won't open on my mac

Thanks ​@jeremybonan we are releasing soon the version 7.0.20

Please let us know if the system will update automatically. Keep in mind that you might need to close the app and reopen it.

​@José.Deezer No autoupdate prompt on macOS (nor Windows) despite 7.0.20 being available for download.

Hi ​@jeremybonan I just checked with the team and seems that the fix is still under review. 

I have misunderstood their previous communication. Sorry for that.

When new info arises, I will let you all know. Thanks

Hi ​@jeremybonan can you provide us with your OS system Mac and Windows (as it seems you have both systems) and Deezer app version. Thanks

Sequoia 15.3.1 and Windows 11 (24H2)

Deezer was 7.0.10

Hi ​@jeremybonan the fix for the auto-update was implemented in version 7.0.20. So to get that version, you still need to update it manually from our website - https://www.deezer.com/explore/download/. Thanks

Hi ​@José.Deezer download link from page https://www.deezer.com/explore/download/ for mac doesnt work.

https://www.deezer.com/desktop/download?platform=darwin&architecture=x64

Hi ​@dekovach thanks for raising this topic. 

Indeed, we are aware of that issue on for Mac.

We will deploy during this afternoon a fix to restore the previous behaviour. 

In the coming weeks, a more robust fix will be deployed. Stay tuned.

For follow-up ​@José.Deezer,

7.0.31 available for download on the website, but not offered for autoupdate on 7.0.20 at least on macOS.

Hi ​@jeremybonan indeed, that is correct. Apologies for the missing leading in my previous message. There was a regression in that version 7.0.20.

You need to download manually this version 7.0.31 from our website - https://www.deezer.com/explore/en-us/download/ and from now on, the auto-update issue should be finally sorted according to our developers.

Also, this new version as sorted the sync issue between desktop and web player and mobile app and the issue of launching the app when you start your PC session.

Any feedbacks on this new version, please share it with us. Thanks

Hi ​@José.Deezer 

With 7.0.40 out, autoupdate updates:

• on macOS (7.0.31), autoupdate is OK. Got the yellow splash prompt and it updated smoothly to 7.0.40;
• on Windows (7.0.31), autoupdate seems KO. Not yellow prompt (yet?).

Hi ​@jeremybonan indeed version 7.0.40 is 100% deployed since last Friday.

As far as I was informed the issue was fixed for both OS.

You still didn’t get the update for Windows? Do you have on Microsoft Store Auto-updates activated?

If you check there, can you find Deezer app update available? Please share screenshots if you can.

Can you share with us, I don’t have a Mac, how did it appear on Mac the notification to update Deezer?

Thanks for your help

On macOS there was a yellow ribbon under the main bar with the search field. I don’t have a screenshot. Will try. 
On Windows I use the non windows store version and the ribbon did not show up. 

This solution is almost 3 years old - you are my hero!

Changing ownership of the folder helped - THANK YOU!!!