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One Hit Wonder
Feror
One Hit Wonder
February 14, 2024
Answered

Deezer desktop not connecting

  • February 14, 2024
  • 6 replies
  • 268 views

For weeks my Deezer MacOS app has been disconnected from my account, and clicking “Log in” opens a browser page that tells to open a link in Deezer, but it does absolutely nothing.

Best answer by awesomemac

I just tried to do the same on my MacBook.

  • Opening the Deezer app;
  • A window opens, asking to log on or create an account;
  • After loggin on, a window opens and tells me that I’m ready to use Deezer and Deezer starts right after.

I’m using Deezer 6.0.60. Are using the same?

6 replies

awesomemac
Superuser
awesomemacAnswer
Superuser
February 14, 2024

I just tried to do the same on my MacBook.

  • Opening the Deezer app;
  • A window opens, asking to log on or create an account;
  • After loggin on, a window opens and tells me that I’m ready to use Deezer and Deezer starts right after.

I’m using Deezer 6.0.60. Are using the same?

    One Hit Wonder
    FerorAuthor
    One Hit Wonder
    February 14, 2024

    I am using the same app, but when I log in, the app opens again but still display the “login” and “register” buttons.

    I tried to uninstall and reinstall multiple times, and I also tried with other browsers (Firefox, Chromium, Safari)

     

    Jaime.Deezer
    Community Manager
    Jaime.Deezer
    Community Manager
    February 21, 2024

    Hi @Feror are you experiencing this issue still?
    Did you try a full restart of your Mac?
    Thanks

      Hitmaker
      jeremybonan
      Hitmaker
      February 27, 2024

      What’s your macOS version?

      Guitar Hero
      PriscillaBellamy
      Guitar Hero
      March 19, 2024

      For weeks my Deezer MacOS app has been disconnected from my account, and clicking “Log in” opens a browser page that tells to open a link in Deezer, but it does absolutely nothing.

      Hey dear, If restarting doesn't work, try clearing the cache and data of the Deezer app. This can sometimes resolve issues related to connectivity. You can usually find this option in the settings or preferences section of the app.

        Leonídia.Deezer
        Community Manager
        Leonídia.Deezer
        Community Manager
        March 28, 2024

        hI @Feror thanks for your message.

        this issue was flagged by a few users, and our developers have already addressed it.

        Could you please try to download the desktop app once more?

        Should the problem persist, please let me know.

        TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement