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One Hit Wonder
August 9, 2018
Answered

Chromecast from Deezer Desktop (Win10)

  • August 9, 2018
  • 53 replies
  • 5823 views
Would love to know why there's no Chromecast option on the Deezer Desktop app.
I realise that it's in Beta only, but is there a plan to include it?
I'm currently a Spotify (Premium) user and would be happy to change over to Deezer should there be the option to cast directly from the desktop app 🙂
Best answer by Rudi

Hi there @hnadj @Rob Igo 

With our new integration, it isn't possible to cast from a desktop at the moment. But we're still planning around this.

So like Rob said, it is possible to cast, but with the previous integration - not the new one which is more stable :thumbsup_tone2:

53 replies

Roadie
March 21, 2020

Hey @rruss 

Thank you for your support and for your patience.

We've just released our new Chromecast integration - have a go and let us know how it works.

About FireTV, we'll be checking this and back to the community once we have more news :thumbsup_tone2:

Hi Rudi, I can’t find Chromecast option in desktop app (Windows & macOS).

Roadie
March 23, 2020

@Rudi forgot to tag you in previous reply.

Pia.Deezer
Ultimate Superstar
Ultimate Superstar
March 24, 2020

Hi @hnadj thank you for contacting us. Could you please make sure that your computer or laptop and your Chromecast device are connected to the same Wifi, that your Chromecast is up-to-date and that you have the Deezer Desktop Version 4.18.50? 

Please let us know if you still can’t see the Chromecast symbol then. Thank you.

Rob Igo
Ultimate Superstar
The OG
March 24, 2020

Hi @Pia.Deezer & @hnadj 

 

at the moment I don’t think you can cast from the Windows Desktop App (only from deezer in the browser)…?

I'm a "Deezerhead" (fanboy) and just love music! (Please note even though I love all things Deezer I do not work for Deezer and therefore cannot assist with account issues etc.)
Rudi
Ultimate Superstar
RudiAnswer
Ultimate Superstar
March 25, 2020

Hi there @hnadj @Rob Igo 

With our new integration, it isn't possible to cast from a desktop at the moment. But we're still planning around this.

So like Rob said, it is possible to cast, but with the previous integration - not the new one which is more stable :thumbsup_tone2:

Roadie
April 10, 2020

Hi there @hnadj @Rob Igo 

With our new integration, it isn't possible to cast from a desktop at the moment. But we're still planning around this.

So like Rob said, it is possible to cast, but with the previous integration - not the new one which is more stable :thumbsup_tone2:

--> There are literally posts from years ago saying you’re trying to find a resolution. Either your engineers are inept at developing software or you’ve simply been lying. In either case, that’s just sad and have no desire to commit to a half-baked streaming service. 

Rudi
Ultimate Superstar
Ultimate Superstar
April 14, 2020

Hi there @Tommy Barczyk 

Thanks for your honest feedback.

The teams that work for our mobile apps are different from the desktop ones. It's only a matter of priority, to be entirely honest.

I'll be passing your comments on so that everyone involved is aware of what you said :thumbsup_tone2:

One Hit Wonder
May 30, 2020

Hi there @Tommy Barczyk 

Thanks for your honest feedback.

The teams that work for our mobile apps are different from the desktop ones. It's only a matter of priority, to be entirely honest.

I'll be passing your comments on so that everyone involved is aware of what you said :thumbsup_tone2:

“only a matter of priority”…? Sounds like an effing high priority to me! You guys have been promising this for quite some time now. Please pass this on too! (and if its still going to be a while, how to I get this previous integration, you mentioned before?)

Rudi
Ultimate Superstar
Ultimate Superstar
June 4, 2020

Your feedback will be duly forwarded @MCMulder thank you for your input :v_tone2:

Roadie
July 3, 2020

Hi there 🙂 It's going to be implemented soon 🙂 We're already testing it and it should be available with one of the next updates 🙂

 

August 2018 - July 2020: Still waiting… Now I know what Deezer means with “soon”  :frowning2: