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One Hit Wonder
March 18, 2018

Chromecast connection Iphone

  • March 18, 2018
  • 23 replies
  • 905 views
Good day, I used to play Deezer through Chromecast audio perfectly on my old Samsung, since 3 month I switch to Iphone 8 and even if I’m still able to play music through Chromecast, it doesn’t work good as before: problem is when display switch off and music keep playing, as son as the next song play (s.a. from a play list) iphone stop to follow the playlist, actually the music keep to play smoothly but when I switch on the display, deezer keep showing the last track was playing before to switch off the display, it’s like deezer is not able to follow the running tracks when iphone is on standby mode. Even worst if I run the music flow based on my favourite songs, it’s happen that Deezer doesn’t update the flow and the last song keep repeating forever. To get the control of the trucks again, I have to close Deezer app and open it again, than play any track, automatically is going to recognise the track playing in that moment through Chromecast, than I can control it again so far the Iphone is “active”. Not sure if problem is from Deezer or Iphone but I would like to address the problem to you hoping on a solution.
Thank you
Diego

    23 replies

    Roadie
    July 25, 2022

    Hi there: I am experiencing the same issue today. I also experienced it last year - different iPhone, same issue. I left Deezer because I found it so annoying, but I am sufficiently fond of Joni Mitchell and Neil Young to have come back.

    Note that Spotify has never had an issue like this. What is so clever about their software?

    Roadie
    July 25, 2022

    This seems to be the same issue as this 

     

    Alfredo.Deezer
    Community Manager
    Community Manager
    July 26, 2022

    Hello @jummaz 

    Thank you for your feedback and comments.
    Could you perform the basic troubleshooting steps to see if the issue can be resolved, please?
    - Log out of Deezer
    - Disconnect your device and Chromecast from the WIFI
    - Turn off your device for 1-2 minutes
    - Turn it back on
    - Connect your device and Chromecast to the same WIFI
    - Log in to Deezer and stream your music

    Also, have you tried  to delete the app and download it again?

    Let us know how it goes, please,

    Thanks