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Cannot see flow button on windows app.

Forum|Forum|3 years ago
June 25, 2023
12 replies
903 views

Title.

The button shows up on website and android app but cannot find it in windows 10 app, this started like a week or two ago.

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Best answer by Leonídia.Deezer

Hi @Leo.Pelozo, sorry to hear that.

It is due to our latest update on the Flow wheel where now you have a Flow Genre. So please make sure you install the most recent version of the Deezer app for Desktop – 5.30.560.

Leonídia.DeezerAnswer

Community Manager

Hi @Leo.Pelozo, sorry to hear that.

It is due to our latest update on the Flow wheel where now you have a Flow Genre. So please make sure you install the most recent version of the Deezer app for Desktop – 5.30.560.

Ker.Laeda

Guitar Hero

Deezer gets worse and worse.

No gapless playback in app.

Removed amazing “Hear this” button and replaced by weak “Flow” button.

Now removed “Flow”...

Leonídia.Deezer

Community Manager

Hi @Ker.Laeda, we didn’t removed the Flow button.
Can you please check if you have installed the latest version of the Deezer Desktop app.

Ker.Laeda

Guitar Hero

Hi @Ker.Laeda, we didn’t removed the Flow button.
Can you please check if you have installed the latest version of the Deezer Desktop app.

Hi Leonidia. MS store don`t see any updates. App version 5.30.540 and i can not find Flow button 1 week for sure. Anyway you are saying Deezer replaced common Flow button (which includes all genres) by Flow by genre. If it`s true - it`s really not wise decision. But if you keep common Flow with additional Flows by genre - then it`s good idea.

P

Paul Jeschke

Roadie

Hi @Ker.Laeda, we didn’t removed the Flow button.
Can you please check if you have installed the latest version of the Deezer Desktop app.

Yes in the Microsoft store for me the newest version is missing too.

Leonídia.Deezer

Community Manager

Hi @Ker.Laeda @Paul Jeschke, you should find the most recent version there, but I can share with you here the link to download the latest version - HERE

Also I want to clarify that we didn’t change the Flow button. Before we just had the Flow Moods and now you can find a second wheel - Flow Genres. You can check that as well on the website www.deezer.com.

M

Marcin.Bartnik

Guitar Hero

Hi @Leonídia.Deezer I have deezer app installed on multiple Windows devices and none of them have the section in your screenshot, can you confirm this meant to be under Music Category on the left? Should it be first thing on the top? Currently on 5.30.540

Also, please forward the feedback that changes like this should be clearly communicated to community to avoid confusion like this, I did a quick google and checked my emails but there is no commmunication and as far as I was concerned Flow was just not available on Desktop

Kind Regards

P

Paul Jeschke

Roadie

@Leonídia.Deezer

This is the latest release in the microsoft store:
https://www.microsoft.com/store/productId/9NBLGGH6J7VV

The store say the current version there is: 5.30.570.0

But if you make a fresh install or an update you get: 5.30.540

So something is odd here.