Skip to main content
Guitar Hero
December 3, 2018
Answered

Cambridge audio

  • December 3, 2018
  • 22 replies
  • 1480 views
hi, deezer practically does not work with the cambridge audio cnx v2 (network player) in chromecast mode. Can you help me?
Best answer by JDLoneCactus

Hi D-Reece,  below is the response I got from Cambridge regarding this issue:

 

I guess they were able to identify my CXNv2 player by this number above (00205e79) and push out a firmware update to my player, I didn’t realize they could do this - fantastic support.  I had contacted them about 3 weeks ago, and suggested they update their chromecast built-in version, and they did.

If you contact Cambridge customer support with this same issue, they can probably update your  player as well.  I guess they want to test it more carefully before pushing out a wide firmware release.

They also asked me to test every mode I could and let them know if there are any issues….

I am honestly afraid to try spotify and then switch back to deezer, this is how it broke the first time.

 

Alex (Cambridge Audio)

Feb 18, 2022, 16:46 GMT

Hi John,

I have now requested that your unit is moved to a test group which has an updated Chromecast SDK that we're hoping should resolve your issue.

If this indeed works as expected, we will look to implement this fix within a future firmware update once it's been cleared by Google.

Please let me know how you get on once you've been able to test this.

Kind Regards,

Alex
Support Agent - Cambridge Audio

22 replies

Rockstar
April 9, 2022

Chromecast streaming still works on newer Google TV devices for whatever reason so I assume Cambridge updated their Chromecast instance. It appears to be a back-end Deezer update that broke it about 6 weeks ago since other services aren't affected. 

Guitar Hero
April 11, 2022

Still got issues after latest firmware update: 3.1+0.5+36  (01-04-22)

Running Service pack: v22-a-123+a

Just won’t connect to CXNv2 after re-installs, factory resets, whole shabang.

Hasn’t worked for about 6 weeks. There has also been two android app updates.

I really don’t want to ditch Deezer ?

If you have the Cambridge StreamMagic app  you can select early update in the settings. It will then start downloading the update which is Service pack v22-a-124+a. And the casting will work again.

 

Thanks muchly Dave F, worked a treat. Deezer lives on !