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Guitar Hero
December 3, 2018
Answered

Cambridge audio

hi, deezer practically does not work with the cambridge audio cnx v2 (network player) in chromecast mode. Can you help me?
Hitmaker
February 24, 2022

Hi D-Reece,  below is the response I got from Cambridge regarding this issue:

 

I guess they were able to identify my CXNv2 player by this number above (00205e79) and push out a firmware update to my player, I didn’t realize they could do this - fantastic support.  I had contacted them about 3 weeks ago, and suggested they update their chromecast built-in version, and they did.

If you contact Cambridge customer support with this same issue, they can probably update your  player as well.  I guess they want to test it more carefully before pushing out a wide firmware release.

They also asked me to test every mode I could and let them know if there are any issues….

I am honestly afraid to try spotify and then switch back to deezer, this is how it broke the first time.

 

Alex (Cambridge Audio)

Feb 18, 2022, 16:46 GMT

Hi John,

I have now requested that your unit is moved to a test group which has an updated Chromecast SDK that we're hoping should resolve your issue.

If this indeed works as expected, we will look to implement this fix within a future firmware update once it's been cleared by Google.

Please let me know how you get on once you've been able to test this.

Kind Regards,

Alex
Support Agent - Cambridge Audio

22 replies

Rockstar
April 9, 2022

Chromecast streaming still works on newer Google TV devices for whatever reason so I assume Cambridge updated their Chromecast instance. It appears to be a back-end Deezer update that broke it about 6 weeks ago since other services aren't affected. 

Guitar Hero
April 11, 2022

Still got issues after latest firmware update: 3.1+0.5+36  (01-04-22)

Running Service pack: v22-a-123+a

Just won’t connect to CXNv2 after re-installs, factory resets, whole shabang.

Hasn’t worked for about 6 weeks. There has also been two android app updates.

I really don’t want to ditch Deezer ?

If you have the Cambridge StreamMagic app  you can select early update in the settings. It will then start downloading the update which is Service pack v22-a-124+a. And the casting will work again.

 

Thanks muchly Dave F, worked a treat. Deezer lives on !