Cambridge audio

Forum|Forum|7 years ago
December 3, 2018
22 replies
1480 views

hi, deezer practically does not work with the cambridge audio cnx v2 (network player) in chromecast mode. Can you help me?

cambridge

Best answer by JDLoneCactus

Hi D-Reece, below is the response I got from Cambridge regarding this issue:

I guess they were able to identify my CXNv2 player by this number above (00205e79) and push out a firmware update to my player, I didn’t realize they could do this - fantastic support. I had contacted them about 3 weeks ago, and suggested they update their chromecast built-in version, and they did.

If you contact Cambridge customer support with this same issue, they can probably update your player as well. I guess they want to test it more carefully before pushing out a wide firmware release.

They also asked me to test every mode I could and let them know if there are any issues….

I am honestly afraid to try spotify and then switch back to deezer, this is how it broke the first time.

Alex (Cambridge Audio)

Feb 18, 2022, 16:46 GMT

Hi John,

I have now requested that your unit is moved to a test group which has an updated Chromecast SDK that we're hoping should resolve your issue.

If this indeed works as expected, we will look to implement this fix within a future firmware update once it's been cleared by Google.

Please let me know how you get on once you've been able to test this.

Kind Regards,

Alex
Support Agent - Cambridge Audio

J

Justin

Rising Star

Let me guess..... Interruptions in the tracks?

S

Sergey.KAuthor

Guitar Hero

Да, это. Система постоянно висит. Я хочу понять, Дизер не любит Кембридж или наоборот? С другими услугами все в порядке.

S

Sergey.KAuthor

Guitar Hero

Yes it is. The system hangs constantly. I want to understand, Deezer does not like Cambridge or vice versa? With other services, everything is fine.

Rafael.

Ultimate Superstar

We do have some issues with chromecast, but our devs are working on it right now!

S

Sergey.KAuthor

Guitar Hero

Hello! Notify me when this problem is resolved, I will renew my subscription.

M

MaxW53

Guitar Hero

Deezer admits that it currently does not work reliably with Chromecast. Deezer keep saying they’re working on it but they’ve been saying that for a very long time now. Supposed to be something major happening at the end of this year but they’ve said that before as well. I’ve gone to Tidal but was using Spotify which works very well with Chromecast. Must be costing them money in subscriptions! Pity, as I much prefer the Deezer interface.

Rudi

Ultimate Superstar

Hi there @MaxW53

Thank you for your honest feedback. Perhaps you can give us another go once we're done!

It's taking longer than usual because Google has actually started developing a new cast protocol. We want to be ahead of everyone by preparing ourselves for this. Thank you for your understanding :thumbsup_tone2: