Hello,
I am a subscriber and when I try to connect through Bluetooth to listen to music in my car my account will tell me that there are other devices connected. I check my phone and find no other devices connected other than my phone. I'm thinking of changing app...
Best answer by Leonídia.Deezer
Hi
The message you are receiving, is a security procedure when system detects suspicious activity, like streaming in two devices at the same time.
To prevent any further issue, I have unlinked programs and devices from your account to eliminate any unwanted devices and closed all open sessions on your account.
In order to enhance security on your Deezer account I suggest that you update your mailbox password.
Once it's done, please reset your Deezer account password through the email I sent you.
Choose a password with at least 12 characters including a capital letter, a number and a special character.
Always use your email and password to access our app, avoiding linking your account to Facebook or Google.
To secure all your online accounts, I advise you to regularly scan your systems for malicious software (fishing!);
Avoid using the same email and password combination for all online services;
Use your email address and password as login in the app; Scan your device for possible virus and avoid using your Deezer on the devices or PCs of friends and family, they may contain viruses and have access to your data.
+6Hi
The message you are receiving, is a security procedure when system detects suspicious activity, like streaming in two devices at the same time.
To prevent any further issue, I have unlinked programs and devices from your account to eliminate any unwanted devices and closed all open sessions on your account.
In order to enhance security on your Deezer account I suggest that you update your mailbox password.
Once it's done, please reset your Deezer account password through the email I sent you.
Choose a password with at least 12 characters including a capital letter, a number and a special character.
Always use your email and password to access our app, avoiding linking your account to Facebook or Google.
To secure all your online accounts, I advise you to regularly scan your systems for malicious software (fishing!);
Avoid using the same email and password combination for all online services;
Use your email address and password as login in the app; Scan your device for possible virus and avoid using your Deezer on the devices or PCs of friends and family, they may contain viruses and have access to your data.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
