Skip to main content
Rising Star
Apr 13, 2026 12:08 PM UTC

"An error occurred, please try again later." happens very often on Windows App

Hi,

in the past days, while I am listening to Deezer on Windows App at one point the music stops and telling me:

“An error occurred, please try again later”

This has been happening the past days and I am a bit sick of not being able to listen to music anymore due to this.

Unfortunately I will soon have to switch back to Spotify as Deezer seems super buggy and not reliable :( What a pity.

41 replies

Hitmaker
Jun 9, 2026 10:56 AM UTC

Issue still present! But one change - after retry playing the app reloaded for same track

Hitmaker
Jun 9, 2026 2:37 PM UTC

I tried using Deezer through a desktop browser instead of the Windows app and the issue persists even there!

Jaime.Deezer
Community Manager
Community Manager
Jun 21, 2026 12:07 PM UTC

The problem should be fixed now…
If it persists please let me know to inform our devs.
Thanks

Rising Star
Jun 24, 2026 10:53 AM UTC

Unfortunately, I’ve just experienced this error again… 

Version 7.1.260 - MacOS

Guitar Hero
Jul 9, 2026 6:59 PM UTC

Deezer must have the worst possible devs and management you can find, seriously! 

There are 10 YEAR OLD ISSUES THAT STILL ARENT FIXED! 

And they cant even implement simple and user friendly things like this simple and useful feature; when you are halfway down a playlist and click an artist to check it out, and then when you click the back button, you end up at the start of the list so you have to scroll to find the playing song again

A simple feature like this and others are completely impossible for the retards at deezer. Be ashamed for working at deezer, please quit and make space for competent people.

Guitar Hero
Jul 11, 2026 6:47 PM UTC

Will you ever release a stable version?

 

Roadie
Jul 26, 2026 5:14 PM UTC

The problem still persist...

Rising Star
Aug 7, 2026 9:43 AM UTC

Even if I tried to follow your instructions I still have this issue.

Deezer come on, fix this.

Rising Star
Aug 10, 2026 12:36 PM UTC

The problem has been reported already and our devs are investigating in order to find a permanent fix.
Thanks for your patience and apologies for the inconvenience



I am glad the problem has been reported, just wanted to let you guys know that the issues persists.

Is Deezer u trying to get it fixed or just giving us lame replies here?

Rising Star
Aug 10, 2026 12:37 PM UTC

Deezer must have the worst possible devs and management you can find, seriously! 

There are 10 YEAR OLD ISSUES THAT STILL ARENT FIXED! 

And they cant even implement simple and user friendly things like this simple and useful feature; when you are halfway down a playlist and click an artist to check it out, and then when you click the back button, you end up at the start of the list so you have to scroll to find the playing song again

A simple feature like this and others are completely impossible for the retards at deezer. Be ashamed for working at deezer, please quit and make space for competent people.



Also it is super annoying that they ask you what “steps” you took, you explain them what you did and once they wrote you that, they disappear forever :)