alexa plays 1 song only

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When alexa is asked to play a deezer playlist it only plays one song before saying that is the end of the playlist. This began out of the blue a few weeks ago. How can I fix this?

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Johnathan.DeezerAnswer

Ultimate Superstar

Hey @Bmp!

Can you please try to reboot the Deezer app and the Alexa, reconnecting all should solve it.🙇🏽

Let me know anything. 😊

JohnathanF

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Yula

Deezer Staff

No playlists at all, @r7583786.

If you say “Alexa play 100% Bob Marley” it does not play anything?

(She/her) add your pronouns to your signature!

R

r7583786

Guitar Hero

No playlists at all, @r7583786.

If you say “Alexa play 100% Bob Marley” it does not play anything?

It’s pretty much the same problem as the OP is having, it will play 1, 2 maybe 5 tracks if lucky and then stop. Every time, no matter the playlist. There is clearly a bug as I’ve now seen numerous people complain about this.

R

r7583786

Guitar Hero

No playlists at all, @r7583786.

If you say “Alexa play 100% Bob Marley” it does not play anything?

It’s pretty much the same problem as the OP is having, it will play 1, 2 maybe 5 tracks if lucky and then stop. Every time, no matter the playlist. There is clearly a bug as I’ve now seen numerous people complain about this.

This appears to be fixed now. Can anyone else confirm?