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Answered

Albums error

  • 16 February 2023
  • 2 replies
  • 54 views

Hi.

Every time I click on one of my Albums, I just get the screen saying “An error occurred, please try again later”. This is on the desktop app. the web interface works fine, but I would much rather use the desktop app.

I’ve tried uninstalling and reinstalling, to no avail. Are there perhaps remnants from an earlier uninstallation that I need to get rid of?

Many thanks for any suggestions that are offered.

Jez

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Best answer by flaneur 16 February 2023, 21:31

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2 replies

Almost as soon as I posted the question, I’ve been able to resolve it.

The solution is: log out of Deezer and stop it from running in the background. then do a deep uninstall (I used IObit, others are available). Reinstall.

Sorry to have wasted anyone’s time.

Userlevel 5
Badge +6

Hi @flaneur

Good to know it’s already solved! 😁

Take care!