My app plan is paid for however I went to access it and they just want to put me in other plans how do I solve it
Best answer by GropplerZorn
View original
Userlevel 7
+17
- Deezer Legend
- 879 replies
-
16 July 2023
- Answer
hey there
most everyone here is a fellow subscriber like yourself and can’t access your account.
try opening a ticket with deezer support here → https://support.deezer.com/hc/en-gb
g
Userlevel 7
+5
Hi
I checked your Deezer account with the email a********@hotmail.com, and your Deezer Premium subscription is active.
Please try accessing your Deezer Premium account using your email and password.
If you still experience difficulties accessing your Deezer account, please follow the procedures provided by our Groppler Superuser.
Reply
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.