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Answered

Payment

  • July 16, 2023
  • 2 replies
  • 18 views
A
One Hit Wonder

My app plan is paid for however I went to access it and they just want to put me in other plans how do I solve it

Best answer by GropplerZorn

hey there @Angitinho 

most everyone here is a fellow subscriber like yourself and can’t access your account.

try opening a ticket with deezer support here → https://support.deezer.com/hc/en-gb

g

2 replies

GropplerZorn
Superuser
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  • GropplerZorn
  • Superuser
  • Answer
  • July 16, 2023

hey there @Angitinho 

most everyone here is a fellow subscriber like yourself and can’t access your account.

try opening a ticket with deezer support here → https://support.deezer.com/hc/en-gb

g

Deezer Legend
Leonídia.Deezer
Leonídia.Deezer
Community Manager
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Hi @Angitinho, thanks for your message.
I checked your Deezer account with the email a********@hotmail.com, and your Deezer Premium subscription is active.
Please try accessing your Deezer Premium account using your email and password.
If you still experience difficulties accessing your Deezer account, please follow the procedures provided by our Groppler Superuser.


 

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