No matter what I try I cannot get the Deezer skill to appear as an option in Alexa app. It was working yesterday and suddenly stopped. I am in Ireland so there should be no regional issues.
Best answer by GropplerZorn
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Userlevel 7
+17
- Deezer Legend
- 879 replies
-
28 July 2023
- Answer
hey
have you tried amazon support?
resetting your alexa device?
i’m in the US, and no issues here, but i’m not sure how much that means.
you’ve probably already seen the help page, but here it is anyway: https://support.deezer.com/hc/en-gb/articles/115005965745-Deezer-On-Amazon-Alexa
This also happened in Colombia Yesterday. I tried everything and after several years enjoining Alexa and Deezer, I will have to switch to Spotify. What a pity.
hey
have you tried amazon support?
resetting your alexa device?
i’m in the US, and no issues here, but i’m not sure how much that means.
you’ve probably already seen the help page, but here it is anyway: https://support.deezer.com/hc/en-gb/articles/115005965745-Deezer-On-Amazon-Alexa
Deezer replied that only works on Us, Brasil and just a few other countries.
Userlevel 7
+5
Hi
In the article that
Unfortunately, it's not available in Ireland and Colombia.
Sorry for any inconvenience this may cause.
The deezer skill does not work with alexa in the uk
Userlevel 7
+7
Hi
Yes I am, alexa uk does not link up with deezer
Userlevel 7
+5
Hi
The issue might be related with your Amazon account that must be in the same country that you are.
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