Guitar Hero

Answered

your monthly music

I haven’t received my monthly music email since March. Wonder what happened?

Best answer by Nina Nebo

Hi @camcam !

You need activate your Listening habits again .

Go to your Deezer Profile (PC) ➡ Account settings ➡ Notification preferences ➡ Listening habits

Superuser

Hi @camcam !

You need activate your Listening habits again .

Go to your Deezer Profile (PC) ➡ Account settings ➡ Notification preferences ➡ Listening habits

💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜

Guitar Hero

I checked my notifications and listening habits are already enabled. I just haven’t received my monthly music since march of 2024

Superuser

I checked my notifications and listening habits are already enabled. I just haven’t received my monthly music since march of 2024

I don’t know why you haven’t received your monthly music then !?

For further help Contact Deezer support / Chat

💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜

Community Manager

Hi @camcam, thank you for your message.

The reason you are not receiving the Monthly Music is that you are temporarily excluded from our communications (emails and push notifications).

This helps us compare the behavior between users who receive messages and those who don't.

Your participation helps improve our messages, making them more relevant to your musical preferences.

This will last only a few months. After that, you will start receiving our messages again as usual.

Thank you for helping make Deezer better!

Guitar Hero

Oh okay, well I hope I receive them in the future. I’m on the beta program on the Deezer app. So far it’s a great experience.

Community Manager

Oh, okay @camcam . I hope you receive them in the future too.

I'm glad to hear you're enjoying the beta program on the Deezer app.

Thank you so much for your understanding and help.🙏🏻

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