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The Deezer APP does not work in my Iphone

E
Rank

Hi Folks, I have a problem with my Deezer App. Does not work but in my Laptop is working well.

Any suggestion about that.?

 

Regards

 

 

 

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4 replies

Zayn-T
Rank
Userlevel 6

Hi @Elkin Jose Cardona Devoz 

There are global issues at the moment, affecting some platforms more than others with Deezer apps. They are actively trying to get everything sorted again. 

He/him. EDM, Dance, Hardstyle, techno & trance fan using iPhone 14pm, Mac M2 & Apple TV .
R
Rank

Same here! iPhone 11 ios 15.5

We are still paying for no service 😡

A

@Rouget L. Chamier R. 

At this time the issue is mainly on mobile IOS/Android.

User having error message saying “you are not connected to internet”.

User have been unlogged and not able to log-in.

Website is working better but some pages may not respond correctly sometimes. Deezer is still investigating and trying to fix it.

Jaime.
Rank
Userlevel 7
Badge +7

@Elkin Jose Cardona Devoz @Rouget L. Chamier R.  the service is up again and can be used but we are monitoring the situation.
Please do not hesitate to reach out if your should encounter recurring issues.
Thank you for your patience

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