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One Hit Wonder
May 19, 2023
Answered

Sonos troubleshooting

  • May 19, 2023
  • 2 replies
  • 38 views

Just signed up today and having major issues using Deezer with my Sonos system.  Songs stop playing, they dont play on my entire group (get unable to connect try later or the message unstable network). Have no issues using my other music services.

 

Any advise!

 

Thanks

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    Best answer by Yula

    Hello there @Firecodeny531, please reinstall your Sonos app,

    update the password of your Deezer account, 

    Log in again. Let me know if this help! 

    2 replies

    Yula
    Deezer Staff
    YulaAnswer
    Deezer Staff
    May 22, 2023

    Hello there @Firecodeny531, please reinstall your Sonos app,

    update the password of your Deezer account, 

    Log in again. Let me know if this help! 

    (She/her) add your pronouns to your signature!
    One Hit Wonder
    May 22, 2023

    Several attempts and password wont change.  Log out and it open without a password when I click on app.