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problem since update


I just downloaded the new ios update on deezer. The tracks just don't play or stop playing after a few of them played and deezer sends a notification that I don't have a internet connection but I do! I restarted my device and re downloaded the app but nothing helped.

Am I the only one who has this problem since the new update?

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Best answer by Yula 14 July 2022, 18:27

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Hey @oliblob, what ios version do you have on your mobile? 

Does this happen on wifi or 4g? 

Can you send us a screenshot of what you see? 

Suddenly it worked again (it still does) so I guess the wifi was overused or something like this .

Thanks for your help.

Oliblob