Skip to main content
Question

Playback queue resets when returning from another audio app (iOS)

  • February 12, 2026
  • 3 replies
  • 31 views
T
One Hit Wonder

Hi,

I’m experiencing an issue on iPhone where my playback queue is lost even though I do not manually close the Deezer app.

Steps to reproduce:

  1. Start a mixed queue (songs added manually from different playlists).

  2. Leave Deezer without force-closing it.

  3. Play audio in another app (for example YouTube) for 15–20 minutes.

  4. Return to Deezer.

In multitasking view I can see Deezer with the current song displayed, but when I open it, the entire queue is reset and I have to start over.

It seems the queue is not persisted when the app is background-terminated by iOS after audio focus is taken by another app.

Is this expected behaviour, or is this a bug?
If expected, could you please consider persisting the queue state so it survives background termination?

Device: iPhone
iOS version: 26.2.1
Deezer version: 11.6.0.2

    3 replies

    Alfredo.Deezer
    Community Manager
    Forum|alt.badge.img+6
    • Alfredo.Deezer
    • Community Manager
    • February 18, 2026

    Hi,

    I’m experiencing an issue on iPhone where my playback queue is lost even though I do not manually close the Deezer app.

    Steps to reproduce:

    1. Start a mixed queue (songs added manually from different playlists).

    2. Leave Deezer without force-closing it.

    3. Play audio in another app (for example YouTube) for 15–20 minutes.

    4. Return to Deezer.

    In multitasking view I can see Deezer with the current song displayed, but when I open it, the entire queue is reset and I have to start over.

    It seems the queue is not persisted when the app is background-terminated by iOS after audio focus is taken by another app.

    Is this expected behaviour, or is this a bug?
    If expected, could you please consider persisting the queue state so it survives background termination?

    Device: iPhone
    iOS version: 26.2.1
    Deezer version: 11.6.0.2

    Hi ​@torbenm 👋 

    Have you tried to increase the smart cache bar to the max in the Deezer app settings?

    That could help! 

    T
    One Hit Wonder
    • torbenm
    • Author
    • One Hit Wonder
    • March 12, 2026

    Hi,

    Thanks for the suggestions.

    I have now increased Smart Cache to the maximum and tested again, but unfortunately it did not change the behaviour. The queue is still lost when returning from another audio app.

    This seems unrelated to cache size or audio buffering, since the problem is the playback queue itself being reset, not the loading of songs.

    I also do not force close the app, and background app refresh is enabled on iOS.

    From testing it looks like:

    • Deezer is still visible in multitasking view

    • But when opening it, the app reloads and the queue is gone

    • This happens after using another audio app like YouTube

    So my question is mainly:
    Is this expected behaviour because the queue only exists in the active session, or should Deezer normally restore the queue after background termination?

    Thanks.

    TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement