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One Hit Wonder
March 1, 2022
Answered

No way to start music from CarPlay screen/Music does not return after phone call

  • March 1, 2022
  • 16 replies
  • 1088 views

Here is a better explanation of the title. When I plug in my iPhone 13 Pro Max on software 15.3 Apple CarPlay starts. Selecting Deezer gives me no option to start playing music from the CarPlay screen. When using any music app in CarPlay one of two things should happen. Either your preferred music player should start playing automatically on connection or,  you should see the Blue play button in the upper right corner of the CarPlay screen for you to actually start playing music. Deezer does neither of these two things. I have used about 5 different music streaming apps with CarPlay and all of them did one of the two options I gave above.

 

Is there a setting I have missed somewhere that prevents Deezer from doing this? Every time I get in my Jeep I have to open the Deezer app and start the music on my phone first before I will be given the option to control the music from the CarPlay app. I don’t typically listen to the Flow feature in Deezer. Also, when I listen to an artist on my phone, it does not show up in the recently played list when connecting to CarPlay. The list comes up but the most current things I have listened to are not listed.

 

If safety is a key feature of using CarPlay then maybe Deezer needs some extra work done. When I sometimes have to control my music from my phone instead of the Deezer app within CarPlay it really isn’t very safe.

My vehicle is a 2014 Jeep with an aftermarket Alpine ILX-W650. I love supporting apps that don’t see a lot of mainstream press and I want to continue supporting Deezer. I, along with lots of other users here would love to see Deezer fix the issues that really are crippling the experience within the app. I would be happy to provide more information on my experience if needed. Thanks!

Best answer by Yula

Hey there @teaumaz and @Judd Bonham

When I reported it I discovered it was a known issue and a fix is already available on the beta version of the app. 

The issue was on apple side as well :upside_down:

So in the next version of the app the bug won’t appear anymore! 

16 replies

teaumaz
Rising Star
Rising Star
May 31, 2022

Hey there @teaumaz, on our side this has been tested and it results fixed! 

Can you please tell me your ios version, deezer app and carplay version? 

It’s still not working. I’m on iOS 15.5 and Deezer app 9.14.0. Carplay doesn’t have a “version”, it just comes with iOS, so it’s automatically the latest version. When I play music and then the GPS interrupts to speak driving instructions (or if I invoke Siri while playing music on Deezer) the music stops and the music panel shows “Not Playing” instead of the song (as you can see from the screenshot). It’s been like this since September 2021. It’s the same on my wife’s iPhone, btw.

 

Guitar Hero
June 3, 2022

Will test 9.15.0.2 now in test flight. :) There was a release which mentions a fix. 
 

- Bug fixes and various improvements
Fixes an issue occurring when we received a phone call while connected to CarPlay

Guitar Hero
June 3, 2022

Will test 9.15.0.2 now in test flight. :) There was a release which mentions a fix. 
 

- Bug fixes and various improvements
Fixes an issue occurring when we received a phone call while connected to CarPlay

Fixed all issues for me. 

One Hit Wonder
December 22, 2022

I am using the latest Deezer app (just moved from Apple) and I have no way to start current music in the car play app. Is this right??

Roadie
April 16, 2023

Hey there @teaumaz, on our side this has been tested and it results fixed! 

Can you please tell me your ios version, deezer app and carplay version? 

It’s still not working. I’m on iOS 15.5 and Deezer app 9.14.0. Carplay doesn’t have a “version”, it just comes with iOS, so it’s automatically the latest version. When I play music and then the GPS interrupts to speak driving instructions (or if I invoke Siri while playing music on Deezer) the music stops and the music panel shows “Not Playing” instead of the song (as you can see from the screenshot). It’s been like this since September 2021. It’s the same on my wife’s iPhone, btw.

 

I’m on 9.36 and I’m getting exactly the same issue as describedf

Guitar Hero
February 11, 2025

2 years later and this issue still exists?