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One Hit Wonder
August 31, 2022
Answered

mobile app stops

I’m using iOs on an Xs, system version 15.6.1

The app stops playing when the screen turns dark. I removed the app and reinstalled it. The problem was gone for a few days but now recurrs. 

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Answer
August 31, 2022

Hey @Glend2 

Unfortunately, the error keeps coming back. It helps to completely remove the deezer app from memory once, according to Apple instructions:
→ https://support.apple.com/en-gb/HT201330

Deleting is not necessary.

2 replies

Answer
August 31, 2022

Hey @Glend2 

Unfortunately, the error keeps coming back. It helps to completely remove the deezer app from memory once, according to Apple instructions:
→ https://support.apple.com/en-gb/HT201330

Deleting is not necessary.

Glend2Author
One Hit Wonder
August 31, 2022

Hi Dee_dirk,

thanks for your response. Makes me wonder if this isn’t a fixable bug …