I can't play songs from My MP3 on playlists, (Error: MS0675)

go to the playlist and uncheck the “downloaded” box

then, click again and it will download ur playlist songs and the mp3 too

worked fine for me

Hi This issue has been reported and our devs are aware now and working on a fix.
Thanks for your patience and apologies for the inconvenience

It still doesnt work. Your devs are a joke.

MS0675. Error: Failed to play. The requested content is not loading.

iPhone 11, latest iOS 18, app updated.

Same problem, different error message. Years of development and can't play a simple mp3 file.

Over one month and this is still not fixed? Playing mp3 was always buggy, but recently I cannot get a single one to work. This is unacceptable and I am migrating my playlist to another streaming service right now.

Two weeks later, im still having problems playing my MP3s.

On mobile, everything works fine now.

On desktop, im able to play everything in “My MP3s” tab but im not able to play them in my “Favorite tracks” tab. Error message “MS3000”.

600 people work at Deezer. Can you please tell one of them to look at this and maybe just maybe fix it?

I’ve been paying for this app for years.

Same issue here :(

Android 

Hello @vladimirx @Marcos Sanches @Dakta @Dawg, thanks for reaching out!

I’m sorry, but there’s no update on this at the moment.

Our teams are aware of the issue, and they're working on it, but it needs further technical investigation.

Thanks for your patience! I’ll let you know if I hear anything new!

Try going to Favorites > Playlists> My MP3s and changing the sorting order for the music in the playlist. That usually fixes issues with MP3s not playing for me.

(this worked for me) add an album and artist name.