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Downloads Gone

  • February 14, 2023
  • 1 reply
  • 40 views

My favourites, which I had downloaded onto my iPhone and iPad, are no longer downloaded although they still show as favourites.  Is there an easy way to get them back?

 

Best answer by Johnathan.Deezer

Hey @cltf

Can you please send me an screenshot of it as an example? But the best you can do it’s to reinstall the app and download it again, just keep in mind to login always with the same email and password, all your music will be on your account. 🕵🏼

One other thing is double check if you have enough space on your device to download all songs you would like.🙇🏽

Take care.

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Johnathan.Deezer
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Hey @cltf

Can you please send me an screenshot of it as an example? But the best you can do it’s to reinstall the app and download it again, just keep in mind to login always with the same email and password, all your music will be on your account. 🕵🏼

One other thing is double check if you have enough space on your device to download all songs you would like.🙇🏽

Take care.