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Guitar Hero
Nov 13, 2022 10:27 AM UTC

can't edit playlist

I want to edit a playlist on my account. However it doesn't let me add nor remove songs. I don’t want to delete the playlist as it is linked to my home automation system; the playlist is called ‘new home background’

 

please advise 

 

thanks 

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12 replies

Noam Asulin
Superuser
Bezi since 2017
Nov 13, 2022 12:01 PM UTC

On which platform ? 

(He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !
Guitar Hero
Nov 13, 2022 1:01 PM UTC

On which platform ? 

On IOS app

Noam Asulin
Superuser
Bezi since 2017
Nov 13, 2022 1:25 PM UTC

@dee_dirk  Do you have such problem ? 

(He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !
Nov 13, 2022 1:35 PM UTC

@Noam Asulin 

With the current beta 9.28 I have no problem with the playlists. I didn't notice anything like that in the previous versions either.

@rumelkamaly1 
Which version do you have installed and how long exists the problem?

Guitar Hero
Nov 13, 2022 1:49 PM UTC

@Noam Asulin

With the current beta 9.28 I have no problem with the playlists. I didn't notice anything like that in the previous versions either.

version 9.25.0

@rumelkamaly1 
Which version do you have installed and how long exists the problem?

It’s only a select few playlists not all of them; just noticed it now 

Nov 13, 2022 3:13 PM UTC

@rumelkamaly1 

Please update to version 9.26 first -> this has recently been available in the AppStore.

It’s only a select few playlists not all of them; just noticed it now 

Are you sure you are the owner of the lists? For example, I have special playlists in my second account.

Guitar Hero
Nov 13, 2022 8:55 PM UTC

@rumelkamaly1

Please update to version 9.26 first -> this has recently been available in the AppStore.

It’s only a select few playlists not all of them; just noticed it now 

Are you sure you are the owner of the lists? For example, I have special playlists in my second account.


I created these playlist, however where can I check to see if I am (or indeed who is) the owner of this playlist…

Johnathan.Deezer
Ultimate Superstar
Ultimate Superstar
Nov 16, 2022 3:39 PM UTC

Thanks for your help guys! @dee_dirk & @Noam Asulin! 🤙🏾


@rumelkamaly1 You can check the owner of the playlist under the name of the playlist and on the top right there are three dots where you can go to the profile of the owner as you can see on the following screenshots.
 

 


Have a great day! 😎

JohnathanF
Guitar Hero
Nov 16, 2022 4:23 PM UTC

Hi 

 

The username on the playlist is different to the one I have. I do remember Deezer had to reset my account and as such they copied my playlists from one account to another. Would this mean I am unable to edit this playlist? 

Johnathan.Deezer
Ultimate Superstar
Ultimate Superstar
Nov 20, 2022 9:13 AM UTC

Hello @rumelkamaly1 

Yes, in that case you can’t change the playlist because the owner it’s other account.

Please contact our support and they can help you on that case. 😊
 

JohnathanF