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Question

Apple Car issue - broken record

  • August 18, 2026
  • 6 replies
  • 12 views

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Hello,

recently I’ve started experiencing an issue on apple car. When I choose the song to play, it starts playing but it’s like the broken vinyl record. It looks like it loops like half a second. The only fix is killing the app on iPhone and trying again.

 

anyone experiencing the same?

6 replies

Hellen charless
Guitar Hero
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Yes, I have seen similar CarPlay audio issues mentioned. It sounds like a software glitch especially since force closing the app temporarily fixes it. I would try updating iOS restarting the phone and car and re pairing CarPlay. Hopefully Apple fixes it in a future update.

 


Alfredo.Deezer
Community Manager
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Hi ​@embepi ​@Hellen charless 👋 

It sounds like it could be a cache issue. Could you try these steps and see if it fixes the problem?

  • Open Deezer on your iPhone
  • Go to Settings
  • Select Data and storage
  • Tap Clear all or Delete All under the cache options

If the issue still happens and you're using Wireless CarPlay, try this too:

  • Open your iPhone Settings
  • Go to General / Background App Refresh
  • Turn it off completely, or disable it specifically for apps that use a lot of data

Let us know if that helps!

 


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  • Author
  • Rising Star
  • August 18, 2026

Thanks ​@Alfredo.Deezer! I’m gonna try it out and let others know.


BigFKahuna
Hitmaker
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  • Hitmaker
  • August 18, 2026

I have had an issue for months now in that Deezer plays 6 tracks in CarPlay and then stops. I have tried all the “fixes” with no resolution. Migrated all my playlists to Apple Music which works flawlessly in CarPlay.


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  • Author
  • Rising Star
  • August 19, 2026

Unfortunately, no luck here. Still the same issue (even worse, since an app restart doesn’t work).

What’s strange is the length of the song (~40-47sec). 
It loads an old song, even if I change it to another one (by going “back” and selecting something else).

I attached a short recording with the sound.

Currently, this is totally broken and no way to fix on my side.
 

 


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  • Author
  • Rising Star
  • August 19, 2026

More on the above - this may be misleading. The song played in the video recording is not the one that should be played. There should be Rise Again, but there is Soen Fraktal played there.