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One Hit Wonder
November 30, 2022
Answered

All podcast episodes unmarked as played

  • November 30, 2022
  • 4 replies
  • 167 views

I’ve been listening to a podcast, which I started listening to on another app but then a year ago switched to Deezer. now all the episodes I have listened to on Deezer and got marked played from that and the ones I manually marked as played have lost that tag, so now I have to manually sort through hundreds of podcasts to mark them played again and check if I already have listened to them.

Anyone gotten a similar thing happen and is there a way to fix it?

It takes an annoyingly long time to manually check all episodes to see which one I should play next. 

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Best answer by Johnathan.Deezer

Hi @Khb90

Thank you for those details and screenshots, I sent to our developers, they found the issue and it will be solved soon with an update. 😊


Take care.

4 replies

Johnathan.Deezer
Ultimate Superstar
Ultimate Superstar
November 30, 2022

Hello @Khb90

Sorry about it. 😓

Can you please check if you have the same issue on other devices? For example, if on your phone is “not played” but on the same login you have as “played” on your computer, for example? 📱🤔💻

Please send me an screenshot of that (both devices) if it’s different and make sure you are logged on the same account on both devices.

Thank you! 

JohnathanF
Khb90Author
One Hit Wonder
November 30, 2022

​​​​​​Windows laptop

 

 

hey @Johnathan Finotti  It seems to still be tagged in when using the laptop app, but on my iPhone it has reset.

Johnathan.Deezer
Ultimate Superstar
Ultimate Superstar
December 10, 2022

Hi @Khb90

Thank you for those details and screenshots, I sent to our developers, they found the issue and it will be solved soon with an update. 😊


Take care.

JohnathanF
Khb90Author
One Hit Wonder
December 10, 2022

Thanks @Johnathan Finotti!