Answered

All podcast episodes unmarked as played

  • 30 November 2022
  • 4 replies
  • 62 views

I’ve been listening to a podcast, which I started listening to on another app but then a year ago switched to Deezer. now all the episodes I have listened to on Deezer and got marked played from that and the ones I manually marked as played have lost that tag, so now I have to manually sort through hundreds of podcasts to mark them played again and check if I already have listened to them.

Anyone gotten a similar thing happen and is there a way to fix it?

It takes an annoyingly long time to manually check all episodes to see which one I should play next. 

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Best answer by Johnathan.Deezer 10 December 2022, 10:18

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4 replies

Userlevel 5
Badge +6

Hello @Khb90

Sorry about it. 😓

Can you please check if you have the same issue on other devices? For example, if on your phone is “not played” but on the same login you have as “played” on your computer, for example? 📱🤔💻

Please send me an screenshot of that (both devices) if it’s different and make sure you are logged on the same account on both devices.

Thank you! 


​​​​​​Windows laptop

 

 

hey @Johnathan Finotti  It seems to still be tagged in when using the laptop app, but on my iPhone it has reset.

Userlevel 5
Badge +6

Hi @Khb90

Thank you for those details and screenshots, I sent to our developers, they found the issue and it will be solved soon with an update. 😊


Take care.

Thanks @Johnathan Finotti!