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Don Campbell
Guitar Hero
June 7, 2022
Answered

album pic in car display disappeared

  • June 7, 2022
  • 6 replies
  • 249 views

The pics of the albums or songs playing has disappeared from the car stereo but with Apple / Spotify etc they are all still there 

has there been an issue on an update ? 

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    Best answer by Yula

    Hey @Don Campbell, do you mean that you can hear the music fine but the artcover of the album disappeared? 

    From which mobile are you playing? Which version of the app? 

    6 replies

    Yula
    Deezer Staff
    Yula
    Deezer Staff
    June 14, 2022

    Hey there @Don Campbell, 

    What autoradio are you using? 

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    Guitar Hero
    Don CampbellAuthor
    Guitar Hero
    June 15, 2022

    I’ve a Alfa Giuetta 2017 car 

    the albums appeared no problem  on it but now have disappeared with just a black square with a note symbol in the middle ? 
     

    thanks 

    Yula
    Deezer Staff
    YulaAnswer
    Deezer Staff
    June 19, 2022

    Hey @Don Campbell, do you mean that you can hear the music fine but the artcover of the album disappeared? 

    From which mobile are you playing? Which version of the app? 

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    Guitar Hero
    Don CampbellAuthor
    Guitar Hero
    June 19, 2022

    Yes the music plays but the album pic has gone now 

    I’ve an iPhone 12 max and the Deezer version is 9 15 0

     

    thanks 

     

    don 

    Yula
    Deezer Staff
    Yula
    Deezer Staff
    June 20, 2022

    Hey @Don Campbell! 

    But you can see the albums on the app, correct? 

    It’s only on the car radio that they don’t appear? 

    Is there a way you can update the autoradio? 

     

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    Guitar Hero
    Don CampbellAuthor
    Guitar Hero
    June 20, 2022

    Yes just on car stereo 

    they were fine on it and a few weeks ago disappeared 

    the car is up to date as is Deezer 

    Apple Music etc is still fine all the artwork is still fine and appears just the drezer app they have vanished on so that’s why I’m assuming something has went wrong on the Deezer app on an update maybe 

     

    thanks 

     

    Don 

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