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account issue

  • 23 July 2022
  • 1 reply
  • 18 views

I recently got a new phone and had to download and log in using my new phone however when I logged in it logs in with my correct current email but it doesn’t pull-up my Deezer account it acts like I’m a new person and when I go to my devices it says there are none with my account. Idk what to do because I just want to log into my account and listen to music. I currently have a premium subscription and it got renewed again yesterday 


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1 reply

Hey @musiclover55 

Is your account linked to Facebook or Google?
Can you log into your account using a browser on your computer?