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One Hit Wonder
October 19, 2018
Replied by Deezer

Two Factor Authentication (2FA) for Deezer

  • October 19, 2018
  • 66 replies
  • 6523 views
I really do not feel secure with simple login / password based authentication. When will Deezer have 2FA for its application and account. If you are not planning to have this feature soon, for me this will be one reason to stop using this service.

66 replies

Jaime.Deezer
Community Manager
Community Manager
December 26, 2021
The following idea has been merged into this idea:

All the votes have been transferred into this idea.
Roadie
January 26, 2022

In today’s modern world, 2fa is not a feature - its a requirement. Particularly with EU IT standards, which now include higher levels of basic security, that includes 2fa for all user accounts.

It is this reason alone as to why I am not subscribing at this point. Implementing 2fa means you beat spotify and other providers to the punch and it can even be used as a usp for your product. If you provide 2fa, I will subscribe with confidence knowing that the chances of my account being hacked are minimal. 

Having had my account hacked on spotify multiple times, I was optimistic about changing music streaming supplier. Checking these support forums, it seems people regularly get their accounts hacked on Deezer also. Because of that, it seems I am only left with Apple and Tidal who use 2fa, neither of which have particularly brilliant new music auto selections. Deezer has the best, however without 2fa I cannot subscribe.

Is it possible to give a time frame on implementation on this?

Roadie
July 31, 2022

For the love of God implement 2fa 3 years is way too long! Have your dev team lost their minds?! I've only had my account for less than a month and I'm already seeing someone else's music in my F-ing feed, please, please, please add 2fa, this is completely ridiculous!

Roadie
August 21, 2022

@KC king collin Lol I don’t we’re ever gonna see it. Been 3 years with them saying soon. Though it’s probably because they have other things to do that they view more valuable and this is pretty far down their “things to do” list or something.

Roadie
August 30, 2022

Yeah just implement it already, the whole internet already has it. So why not?

Roadie
August 31, 2022

My account has been hacked and the reason why I am here. Three years to implement mfa in this age is too much. Atleast have an option to integrate with a third party mfa if you can't implement your own systems. 

Roadie
October 1, 2022

It's really a pity that the developers of Deezer, after almost 4 years, haven't managed to set up a standard security such as 2-factor autogenification.  Account security is not a top priority for Deezer.  If things continue like this, Deezer will also lose me and others.

Roadie
November 25, 2022

Dear Deezer product owner, have you lost your mind when you ask us to "vote on implementing" this security issue? 2FA is a standard procedure these days and I feel ashamed to tell anyone I use a service (for almost a decade now btw) that doesn't have two-step authentication. This is NOT a feature you ask users to prioritize, this is simply something you implement in your service if you know what you are doing in the first place at all.

Spookhouse
Hitmaker
Hitmaker
November 25, 2022

I'm just wondering what other similar services have 2FA? Whether its a code to an auth app or via text.

Those that have their accounts hacked. Are the practicing best practice. Like having a complex password and not using that password or other places and also not falling for phishing pages?

 

I know always that I am an outsider; a stranger in this century and among those who are still men.
Roadie
November 30, 2022

This is a must to ensure Deezer may be secured and ensure all customers have peace of mind, and increase amount of subscribers. Please implement urgently.