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One Hit Wonder
November 20, 2017
Not for now

Play music on Sonos from Deezer App

  • November 20, 2017
  • 132 replies
  • 11596 views
I'm finding the Deezer "Plug in" to my Sonos ap difficult to use. I don't appear to be able to find new things and play them from there. I also can't find them in the normal Deezer app and "send" them to sonos. I have to find them in Deezer, set them as favourite, then go in to Sonos to play them. This is unwieldly. It also appears that you can not mark a "Mix" as a favourite meaning I can't play a mix through my Sonos. Any help available??

132 replies

Guitar Hero
April 21, 2020

I’m nearing the end of my trial period and, sadly, will not be signing up for the annual plan due to the inability to control Sonos via the Deezer app. Seems this ability has been requested by many and Deezer can’t seem to get the integration done. It’s a bit difficult to understand why the engineers at Spotify, Amazon Music, Tidal, Pandora, etc., etc. have been able to provide direct control on Sonos but Deezer’s group can’t.

Rudi
Ultimate Superstar
Ultimate Superstar
April 22, 2020

Hi there @mhowie22 

Thanks for sharing your experience with us, and for your support.

We're currently developing a new experience for the Sonos app (this has been under wraps but I've decided to share given your comments).

Casting directly to the Sonos speaker from our app would only be possible if the device had Chromecast built-in. In the future, we expect this not to be necessary as we hope to develop more integrations.

And answering why other services offer this, Deezer simply doesn't have the same resources in terms of development at this time :v_tone2:

Guitar Hero
April 22, 2020

Hi there @mhowie22 

Thanks for sharing your experience with us, and for your support.

We're currently developing a new experience for the Sonos app (this has been under wraps but I've decided to share given your comments).

Casting directly to the Sonos speaker from our app would only be possible if the device had Chromecast built-in. In the future, we expect this not to be necessary as we hope to develop more integrations.

And answering why other services offer this, Deezer simply doesn't have the same resources in terms of development at this time :v_tone2:

 

Thanks for the insight. Please let us know when proper Sonos integration becomes a priority and you could compete favorably with the numerous other providers. I’d be interested in taking another look at that point.

Rudi
Ultimate Superstar
Ultimate Superstar
April 23, 2020

Sure thing, subscribe to this thread so that you can get email notifications @mhowie22 :thumbsup_tone2:

Roadie
June 5, 2020

Hi, I’m very sad to find this topic, topic which was open 3 years ago..., I just tried Deezer for few days, the HiFi mode is very cool, the app too compared to Spotify, but not being able to use Deezer app to control my Sonos system is just a no-go, the Sonos app is just awful. I understand your capacity limitation and the fact a small part of your customers had Sonos system, but personally, I don’t see the point to have a HiFi mode if the Sonos integration is not there.

Rudi
Ultimate Superstar
Ultimate Superstar
June 6, 2020

Hi @Eric Giovannetti 

Thank you for your feedback and understanding. This has been a recurrent topic in the past couple of years, yes. We're actually in the middle of pushing these not so young suggestions, still very popular ideas. We've moved up with several of them (Dark Mode, Gapless, new Chromecast, Family profiles with own login - last few bits), so it's just a matter of time :v_tone2:

Roadie
June 7, 2020

Please prioritize the integration of the Deezer app with Sonos. The current Sonos interface is very limited. 

Rudi
Ultimate Superstar
Ultimate Superstar
June 9, 2020

It's currently being developed @Bruce Morris - more info to come to the community in due course - thank you for your support :wink:

Roadie
June 11, 2020

Hi,

 I’m also a long time subscriber to Deezer (since 2013) and the three main reason of that at that time was:
 

1- You were the first supporting Chromecast at time where even Spotify was not supporting it

2- Music Catalog was superior

3- Sound Quality was also superior
 

Over the years things changed and conpetitors catches up.  But I’m also an extensive user of SONOS for a many years.  When I saw Spotify Connect for the first time in 2014 I was blown away and I almost switched to Spotify just because of that. I wished Deezer had it and at that specific moment user experience become my top priority and not the music catalog nor the sound quality (even thought they still are today).  Being a such major improvement and such a competitive differentiator, I always felt that we will see that coming one day but I must admit we are 6 years later and the gap is not yet filled. :(

I still loved Deezer in that ferocious competition that exist but if user experience if not at the top of the list (I’m not saying not) it won’t matter how fancy are the newest functionalities.  I was able to convince at least 15 of my friends to join Deezer over the years.  Now, I’m the sole survivor and they all switched to Spotify.  😕 Unfortunately the erosion of user will continue, if major feature like this one never see the day.    Without a doubt not having that functionality  created a lot of insatisfaction from the Sonos users. 😟

I still hope and wish you’ll able to deliver it so the Integration will: 

1- Provide a much improved user experience 

2- Finally solved the issue of the family account within the Sonos app where only the main account is supported
 

Thanks!
 

Honestly, I don’t want to give up my Deezer account but I’m at a crossroad where I also decided to re-evalute my decision specifically because of that missing functionality.

 

🤞

 

 

Rudi
Ultimate Superstar
Ultimate Superstar
June 13, 2020

Hi @dablais 

Thanks a lot for your honest and detailed feedback. We live for users like you, honestly.

The good news is that we want to develop a way to connect to different devices similar or even better than the one you mentioned. It'll take quite some time but this is something we're gonna put our hands-on very soon, I hope :fingers_crossed_tone2:

The other good news is that we're preparing a Sonos revamp as I mentioned, and UX is the matter we're looking to improve the most. So please bear with us a bit longer, it's planned for this year and as soon as I have more details, I'll be sharing in our community :pray_tone2:

And finally, the best news is that we're almost ready to launch the new Family system where the main account can add other accounts to the Family subscriptions and so that gives everyone their own log in details. Nevertheless, you can already choose your own profile on Sonos if you've got everything updated :wink: