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In discussion

Introduce PIN Code and persisting protection to Deezer Profiles

Related products:Features

Forum|Forum|4 years ago
August 25, 2022
9 replies
408 views

Understandably, as it is now - we have two ways to share a Family Subscription - Individual Accounts and Profiles.

Profiles is what most would use for their children often below the age of 13 - 18 years (depending on jurisdiction).

The problem:

There exists no protection when switching between profiles and some cases some profiles have restrictions such as limiting explicit content.

Sometimes too, a user could mistakenly (or deliberately) log in into another person’s profile and end up messing up their recommendations and overall music experience.

The idea:

Introduce PIN Codes: after logging in with an email and password, when choosing profiles, a user would enter say 4-digit code/pin before having access to a certain profile.
Admin Profiles Settings Override: If the admin sets say user A as a kid profile or denies explicit recommendations - this setting should override what user A will do to their settings when they log in (with a PIN 😉).

Yula

Deezer Staff

Thanks for the idea @FriskyProdigy!

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Yula

Deezer Staff

New→In discussion

(She/her) add your pronouns to your signature!

F

family-vr

Roadie

more than a year has passed and no update what is the status of this feature, because the whole kids account is design by someone without kids I think. How can you make this without a pin or lock!?

C

Charly13243

Roadie

more than a year has passed and no update what is the status of this feature, because the whole kids account is design by someone without kids I think. How can you make this without a pin or lock!?

THIS. Come on guys me and a crowd of other parents would crawl over broken glass to pay you $20/mo for a family plan once this is fixed.

G

gezzura

Guitar Hero

I don’t get it: it’s not exactly rocket science 😣

K

KRunch

Roadie

Yeah, I was gonna switch to Deezer from Spotify just so that a kid can use it. But missing this feature it is a no-go. Sad, because Deezer has potential to actually fill the niche in market, as other music platforms are very not suitable for kids (their filters and parental control is a joke).

F

FamBe

Roadie

Lets wait another 120 years. Wonder whether any of the devs has their own kids using Deezer.

S

sadastronaut

Roadie

I’m on a free trial and considering this for my family, but the no PIN protection is a deal killer for me. I didn’t think it was a big deal but then I looked for “adult alternative” and saw some podcasts/audio books (not sure on the exact categories) and it definitely had some things I don’t want my kids listening to.

For implementation ideas, look at how TV streaming services do it. Netflix, Peacock, and Disney+ (and probably others), have a simple PIN protect for adult profiles.

E

elsolero

Roadie

I share the concern. I really want to support deezer for numerous reasons, but I guess we´ll move our family account to spotify, since they have better features to controll, what my kids can hear. And I mean both directions: blocking and also allowing songs. the kids account on deezer blocks a lot of songs, my kids likes to hear and I rate as appropriate for them.
My wish:

Kids should have their individual login without possibility to access family administrator.
family administrator should be able to block songs, artists or radios that are generally allowed in kids account.
familiy administrator should be able to unblock songs and artists that are generally blocked in kids account.

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