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Replied by Deezer

Deezer HiFi support for Android TV devices

Rafael.
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Show first post

29 replies

Tidal rules!

Shame on you Dezzer,this is nonsence not to suport hifi on Android TV!


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  • Tiny Dancer
  • 11 replies
  • May 7, 2024

Still no support for androind tv/google tv users...


Leonídia.Deezer
Alien SuperStar
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Hi @Pedja Novakovic @userperson, thank you for raising this issue once more.

It would certainly be wonderful to have HiFi quality available on our native TV app. Unfortunately, it's not currently in our roadmap.

I understand that it's not the same experience, but you can stream in HiFi quality to your TV using the Chromecast feature.


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  • Tiny Dancer
  • 11 replies
  • May 9, 2024
Leonídia.Deezer wrote:

Hi @Pedja Novakovic @userperson, thank you for raising this issue once more.

It would certainly be wonderful to have HiFi quality available on our native TV app. Unfortunately, it's not currently in our roadmap.

I understand that it's not the same experience, but you can stream in HiFi quality to your TV using the Chromecast feature.

Hi @Leonídia.Deezer,
This is not a personal bash against you but...
 
No sane person wants to whip out another device to get the first device to work properly!

These auto replies suggesting to use chromecast are not a solution or helpful… These replies make your users think you don’t care about their experience!

Seems like the amount of effort/money Deezer staff use in these unhelpful responses could be put to better use towards paying devs for a week's worth of work in unifying your app experience. Deezer will need to do this one day no matter what, why waste dev time tweaking each app when you could have a standardized app across all platforms?

Long live Deezer, but while basic features are missing I fear you will continue to hemorrhage customers and not attract additional customers as Deezer's shortcomings are exposed.


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