Deezer Family and HiFi subscription

change plan to the hifi of 12 usd but I only have access to the main perfin and not so to the secondary ones and I want to recover the other profiles

Hey @Rdrax! It's not possible to have family and HiFi on the same account I'm afraid, you can find further info on this topic. Please vote for it, it will definitely help 😉

I was planning on migrating to Deezer (from Spotify) because of Hi-Fi, but then realised Deezer Hi-Fi only works for 1 person. If there is a Hi-Fi Family plan, I'll be migrating to Deezer right away -but right now, I'll be postponing the move to Deezer because it's pretty similar to Spotify if there's no Hi-Fi.

Thanks for the feedback @Rey Noel Salcedo Linaac

This is pretty much on the cards now, so hopefully more updates soon.

It is really poor that Deezer is not supporting Sonos. There is not even a workaround available that my wife can hear her music in our kitchen. Seems like I also have to switch to Spotify if deezer is not willing to do anything against it...

Hi there @Vincent Herz

Did you mean that we can't control your Sonos through the app? Because we do support Sonos but you need to login to Deezer using the Sonos app.

@Rudi I have a family account with one profil for me and one profile for my wife. It is not possible to access the profile of my wife. Not possible to play her flow, her playlists or her favorite songs. Not even with a workaround.

Hi there @Vincent Herz

Thank you for clarifying and for your patience. Yes, unfortunately on systems like Sonos you can only listen to your Master Profile. But we're currently discussing how to improve this.
In the meantime, you could ask your wife to share her playlists with you, without having them set as private, and access it via your profile.

I have seen many questions about this that are more than one year old ... does it really take this long? Or is Deezer ok with people leaving and getting this feature at tidal?

Hey @schmiddi

Thank you for your feedback. You're right, some of these questions are old. We've been working on other features but this has been on our pipeline for quite some time as well. Please bear with us if you can, and when we've got more news, we'll be updating this topic.