Hey @MWDJR 

It's sad to hear you're willing to leave us. But we understand the reasons you mentioned. Thank you for your honesty.

I'll be passing your comments to the right teams here at Deezer so that your feedback can be discussed 

Hi from Beirut, Lebanon.

With an ongoing banking sector crisis around here, a yearly plan makes sense beyond a special rate. This can secure our subscription for at least a year, as things are evolving quite randomly from the banks side… Hope you guys push this option forward ASAP. Thanks.

Good point @krmndr will let our teams know about this, thank you very much 

PLEASE PLEASE offer an annual plan for HiFi! Deezer please listen to what your customers want. We are currently on the three-month trial for HiFi and love Deezer. We’ll definitely become paying subscribers when our trial expires, but if Deezer isn’t offering an annual plan for HiFi, then we’ll downgrade to the Premium annual plan. It already seems that Deezer realizes HiFi is too expensive - otherwise you wouldn’t have reduced the monthly rate by 25%. Offer the same discount for annual HiFi (say €135) as you do for Premium and we’ll sign on now!

Hello @Jody Roberto, first of all thanks a lot for your support! Our teams are planning new offers for the upcoming months, as indeed many users are asking for this. We’ll let you know when we have more information.

Thank you for your feedback and have a very nice day! 

I hope this update is coming soon, my free trial is running out and I’m very interested in a family plan. I have been using deezer for the last few months during the lockdown almost every day and I pretty much can’t live without it anymore :p

Please let me pay 12 months straight on Premium for 99 WITHOUT canceling.

I do not want to CANCEL, I want to PAY more!!!

The registration date which is 29.06.20 means a lot for me, can not cancel it each year.

I am now on Trial and will pay month by month until one year available without cancel.

Again. I have no need to cancel, I want to pay more with discount!!!

No point to buy 12 months gifts for yourself as these save nothing.

Hey @hpguru thanks for the feedback - you can reach out to our support team here, perhaps there's something they can for you at the moment 

Thanks, I have posted a message.

They have linked me to Annual subscription purchase 99,90 for 12 months.

I doubt how it works, because here you said better to cancel. So if I go and spend with my debit card around for 99,90 subcription when on Deezer Premium trial will it add one year and does not overwrite free trial? If I need to cancel, will not do that, too much hassle for 2 mo savings only.

Or if I do pay that, will it take 99,90 and then 9,90 when current trial ends? There any double payments if I subscribe to annual deezer subscription? Not clear on the site, can be opened.

It gives you option to pay for discounted year when deezer premium trial.

I have money to pay for one year straight if discounted price. I just need to know that if I click and pay from a link service gave me and pay for annual discounted year, will it replace my payment or extending billing date for a year or will it cause double payments which I don’t want?

Otherwise better to spend mo by mo. Same results.

I'd stick with the monthly one @hpguru but you can actually pay the discounted price and not worry about double payments. It'll start once the period you already paid for finishes.

Let us know what you prefer, and if the annual option is the one you choose, have a chat with support again 

Thanks I have now free deezer to 29.08.20, so before the end of that, I will buy annual 99,90 Premium which will extend the 29.08-20 to 29.08.21 I believe without any hassle of cancel.

I pay more than mo by mo easily if I can save €20 on that.

There is no reason not paying, this happy I am discovering new music.

Today is my last day on G Music / YT Music and I left for good. Your radio is like day and night, it plays daily new music, even just released tracks I didn’t hear even once a day on GPM…

GPM just plays same already liked songs on track radio etc.

Did that and it overwrote my current trial and one month more.

The customer service fixed that, they added two extra months I’ve lost.

10 days free from 29.06.20 to this day.

They recommended CANCELing only to buy new annual discount. If you have months or trials on, do not buy annual plan, it will overwrite all you have currently. It took customer service 10 minutes to correct. Also my first payment date erased for this today’s one. Not nice, but living.

When it is canceled and Free, usually on your last day of Premium, you can buy annual 99,90 and it will keep usually the same billing date. Or you can wait later if you want another date.

Now I have 14 months in advance paid for this greatly made music service.

She said that annual additional payment may work better if you overwrite current one on the last day, but then they may already take 9,99 from your card… so cancel is the only option. She took a feedback to consider for option to change your payment frequency without cancel.

Like I said will pay year in advance to save, make it easier!

Glad she was able to correct, otherwise I’d lose two months. We will see what options you will have in a year when I need one year more Deezer with savings just as I needed it now haha.

Month by month it is 9,99 a month, but annual makes it around 8,30 a month.

Big difference. I also pay less the same way for my mobile phone plan. Agree to pay for one year and they discounted almost 50% of my bill to 6,90 with unlimited 4G basic internet.

When you trim ALL of your bills here and there you can take free trip a year.

With saved money obviously from all these bills and not buying stuff.

Interesting

Hello there, in 2 weeks my annual Premium suscription will end. I want to upgrade to an annual Family account… is this possible? Thanks in advance for your help! 

Hello @Elien Roelandts, we don’t have an annual offer for the Family subscription yet, but this is something we’re working on, hopefully this will be available soon 

Any plans for Hi-Fi Annual subscription?

number one reason Deezer dont have my business.. the lack of options across all plan types. add annual options across all please!! its like you dont want my money or custom. shame as i love your ux.

Can we have an annual subscription in Kenya for deezer family? It’s not a bill I want to pay every month.

Any plans for Hi-Fi Annual subscription?

As far as I know, this is available now, and the price of 135 € is 45 € lower than before for 12 months which was 180 €.

Hey everyone,

We're happy to announce that we made this an option for all of you who want more for your buck 

https://www.deezer.com/offers/annual-plan-hifi

Check it out! 

Any update on when the Family Plan can be played annually please?