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Question

Your computer seems to be offline. We'll keep trying to reconnect. 07_2026

  • July 2, 2026
  • 2 replies
  • 27 views
C
Hitmaker
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 I get this message regularly. (I see threads here dated five years ago, so I thought I start a new one.)

 

“Your computer seems to be offline. We'll keep trying to reconnect.”

Deezer still works fine, curiously. I’m on a VPN, a very common practice for security 

How do I fix this?

    2 replies

    CharlyMX
    Superuser
    • CharlyMX
    • July 2, 2026

    Hi.

    It's very common for apps to experience a loss of continuity when using a VPN to connect with a new IP address. The best solution is NOT to use a VPN with streaming apps like Deezer.

    However, you could try configuring your VPN to not change its IP address too frequently. That might work.

     

    Cheers, and keep the music flowing!

    I 💜 Deezer
    CharlyMX
    Superuser
    • CharlyMX
    • July 2, 2026

    Another reason why you might lose your connection is because the same VPNs you use for security are the same ones used by hackers, and many IPs are banned for having been used to launch attacks.

     

     

    I 💜 Deezer
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