Sorry, we can't load this page while you're not connected to the internet. Please reconnect and try again. I'm using the web browser and windows 10
Best answer by bluezzbastardzz
View original
You seem to be offline Sorry, we can't load this page while you're not connected to the internet. Please reconnect and try again.
Userlevel 6
+3
Hello
Have you checked your internet connection to see if everything is OK? If so, have you reset the router/modem?
What browser are you using for deezer.com? :)
If you are still seeing that message, please send us a screenshot of the issue to check it out and provide you with some troubleshooting steps,
Thanks :)
Userlevel 7
+8
- Deezer Legend
- 1269 replies
-
24 August 2022
- Answer
And do you actually have problems listening to music, or is it just the grey bar on top of the web player which comes up sometimes for no reason? That would be a known issue which you can simply ignore, i.e. click on the X to remove it.
No I have actual problems, I can't play anything
Hello
Have you checked your internet connection to see if everything is OK? If so, have you reset the router/modem?
What browser are you using for deezer.com? :)
If you are still seeing that message, please send us a screenshot of the issue to check it out and provide you with some troubleshooting steps,
Thanks :)
I checked the internet, everything else is fine
The artist page doesn't play at all
If it was my internet or the router reset , I wouldn't be posting here
Oh and I'm using Firefox
Reply
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.