Windows/Mac Deezer Desktop/Web App - Feedback for improvements

“Sorry, we don't support this version of your browser anymore.

Update your browser or download our desktop app to keep enjoying your music.”

Is the message I get when I open the Mac Deezer App. Version 6.0.120 (6.0.120.249).

Erh, I’m using the app and not the web-version (which I now actually need to use as the useless app is down again)

There seems to be a lot of issues with the Mac App version… Is this going to be fixed?

Hi @Cupart could you please confirm if this happened after clicking on a notification? If so, could you please restart the app.
Our team is now aware of the problem and it will be fixed in the next 24 hours.
Apologies for the inconvenience

@Jaime.Deezer  Hi, I have a couple ideas for desktop. One is for the UI to sync theme with OS, so we are not having to turn dark mode on/off manually. the second, being a classical fan, the desktop app NEEDS gapless playback. It is annoying to have pauses in between a Symphony that has continuous movements. I know you can’t guarantee, but please let the devs know. Thank you

Hi @classicalking 

Do you really think anyone at Deezer is going to do anything about it? They cannot even get albums etc placed under the right artist, and when you flag it…… nothing happens.

Deezer could be miles ahead of the other music streaming services out there but their IT is not quite there yet, and it seems to be very much based on them and not the end user.

This said, I cross my fingers for you and hope I’m proven wrong.

Wishing you a fab continuation of your week :-) 

Could you make it possible to switch the dark mode on the desktop app based on system preferences? Because now it seems like I have to manually choose the display mode I would like. Although it is not a time consuming task, it is bothersome when other apps have already integrated this feature.

Also when I want to add suggested music to a playlist the suggestions do not offer the preview soundclip like the mobile application does; see attached picture. I would expect the cover image to show the play arrow to listen to the previously mentioned preview.

I would also like some more insights into the storage space a playlist would take up on my apple watch. Now if I want to download a playlist for offline use it does not show an error message or give insight as to if it is possible to download the playlist. If I do try it adds the playlist to the downloads, but it fails to download, without any indication. See attached screenshots.

@lukevdijk don’t hold your breath… No one is going to get back to you. See my comment from 12 days ago further up, and you will see what I mean :-) 

I’m still hoping, that one day I will be proven wrong… Best of luck my friend

@Cupart I understand your frustration, however I do not know the scope of Deezers’ abilities to monitor these threads. These are quite minor annoyances to me anyway. Have you tried sending your suggestion by mail? I’ve done so and kindly got told they forwarded my suggestion, but they also mentioned the forum, so I thought to try here. 

Keep a positive and understanding perspective and have a good day :D

Hello @Cupart we appreciate all the suggestions that are share here and in any other thread in our communities.

Most of these suggestion are shared with developers, product team and other stakeholders.

Nevertheless, there are suggestions that are not feasible due to resources, bandwidth, low number of voters, and other reasons.

Talking about the most recent suggestions, what I can say according to our desktop developers is that in following quarters there are plans to solve some of the bugs occurring in our app and also to bring some improvements.

Some of those improvements might be suggestions shared by our users in these forums.