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Jaime.Deezer
Community Manager
Community Manager
June 11, 2020
Feedback

Windows/Mac Deezer Desktop/Web App - Feedback for improvements

  • June 11, 2020
  • 334 replies
  • 7961 views
Windows/Mac Deezer Desktop/Web App - Feedback for improvements

 

Our Desktop/Web app can improve, and we need your help :desktop:

This is the space for all those improvement calls you kindly make to us when looking at how to make our desktop and web apps better platforms.

What should I post here? :thinking:

  • if the app needs User Interface or User Experience (UI/UX) enhancements, let us know
  • if the app should be compatible with certain devices or audio outputs, we're with you
  • if there's a cool integration we should consider, shout out
  • and if any feature is missing, don't forget to mention

This topic is intended for version 4.20.0 and above, and for our browser version :floppy_disk:

334 replies

Roadie
January 30, 2022

Hi,

 

 I’m currently trying to replace my existing paid music streaming service.  I primarily use Windows Desktop and the Android app. Here are my initial thoughts on the Windows Desktop app UI:

 

Pros:

  1. Option for Light/Dark mode
  1. Ease of importing playlists
  1. Ability to opt-out of of data collection
  1. Only 1 missing song from all of my playlists after importing

 

Suggested Improvements:

  1. Playlists should to be accessible from the left sidebar and custom sort-able via drag/drop
  1. Add ability to drag/drop songs into playlists
  1. Volume adjustment should be directly on the main UI and should not require mouse-hovering over an element to appear
  1. X button currently minimizes to tray (heresy). It should CLOSE the app by default.
  1. Do not require use of the Windows App Store.

 All of these features require excess mouse clicks/movements to utilize. It makes everything feel cumbersome when coming from other apps. Unfortunately I saw that suggestion #1 was first seen over 2 years ago and marked as “Not for now”.  This is a deal-breaker for me. #4 was also first suggested years ago and has been dismissed for features users are “more keen for”.

 

I will try again in the future.

 

 

 

 

Guitar Hero
January 30, 2022

 

The icon of Deezer is a bit larger than other icons, doesn’t follow the MacOS-guidelines. Please shrink it.

https://developer.apple.com/design/human-interface-guidelines/macos/icons-and-images/app-icon/

Guitar Hero
January 30, 2022

What happened to the Roku Deezer App I have stuck with Deezer for years resisting Pandora and Spotify to now find Deezer has stopped providing App interface for Roku. I have choices to spend my $$ and will now have to consider where my $$ goes, unless the App is restored for the Roku that was removed during my journey through Europe “during Covid or the Chinese Virus” event. As a developer in your group, I request this function be restored for us “cord cutters” using Roku. Thank you for your time.

Guitar Hero
January 31, 2022

On the Windows Desktop app, for some reason we can’t double-click on a track in a Playlist to play it.

Confoundingly, you *can* double-click on a track name on the Artist Page to make it play. This lack of consistency is frustrating, and easy to fix.

Please allow all tracks in playlists or otherwise to be able to be double-clicked to play.

Guitar Hero
January 31, 2022

To clarify, I mean double-clicking on the highlighted section that appears when you hover over a track.

 
Yossi Kozay
Rising Star
Rising Star
February 2, 2022

Hi,

There should be a button somewhere near the player that takes you to what you're playing right now. 

"Plays from..."

Sometimes while playing some playlist I browse the app and can't go back to the playlist I'm on.

The queue is something else... it's not what I meant. 

 

Very important. 

Gloria in excelsis deo❤
Yossi Kozay
Rising Star
Rising Star
February 2, 2022

When scrolling backwards it always takes you to the top of the last page and not to the point where you left off... very annoying! 

Gloria in excelsis deo❤
farfetch
Roadie
Roadie
February 5, 2022

So I wrote this in a review of the phone app but I’m pretty sure it applies to the desktop app too.

  1. I have a favourites collection of 3k+ songs, and when I go to add/delete etc. a song to a playlist or remove from favourites it jumps me back to the top of the page EVERY TIME. This makes adding songs to playlists or editing favourites EXTREMELY frustrating and time consuming. It would be much more convenient to have it hold your place.
  2. This is also true when navigating back and forth between pages (like pressing the back button should take you back to where you were on the page not the top)
  3. When navigating a large favourites list it is also frustrating to not have a letter jump/scroll bar on the side. This is especially true on the phone app where you’re scrolling forever to get to the middle letters.

Since I use streaming services mostly to make/share playlists this is kind of a deal breaker for me unfortunately. I like the HQ sound on Deezer and I like Deezer as a company better than Spotify but this stuff makes the app borderline unusable for me at times.

Yossi Kozay
Rising Star
Rising Star
February 5, 2022

So I wrote this in a review of the phone app but I’m pretty sure it applies to the desktop app too.

  1. I have a favourites collection of 3k+ songs, and when I go to add/delete etc. a song to a playlist or remove from favourites it jumps me back to the top of the page EVERY TIME. This makes adding songs to playlists or editing favourites EXTREMELY frustrating and time consuming. It would be much more convenient to have it hold your place.
  2. This is also true when navigating back and forth between pages (like pressing the back button should take you back to where you were on the page not the top)
  3. When navigating a large favourites list it is also frustrating to not have a letter jump/scroll bar on the side. This is especially true on the phone app where you’re scrolling forever to get to the middle letters.

Since I use streaming services mostly to make/share playlists this is kind of a deal breaker for me unfortunately. I like the HQ sound on Deezer and I like Deezer as a company better than Spotify but this stuff makes the app borderline unusable for me at times.

You and me both bro :/

Gloria in excelsis deo❤
February 8, 2022

hotkeys are very important. Page forward Page backward are missing. It is very inconvenient to use only the mouse for basic operation. I'm sure a lot of people who use a desktop version will be very happy when this issue is fixed.