Community Manager

Feedback

Windows/Mac Deezer Desktop/Web App - Feedback for improvements

Forum|Forum|6 years ago
June 11, 2020
334 replies
7987 views

Our Desktop/Web app can improve, and we need your help

This is the space for all those improvement calls you kindly make to us when looking at how to make our desktop and web apps better platforms.

What should I post here?

if the app needs User Interface or User Experience (UI/UX) enhancements, let us know
if the app should be compatible with certain devices or audio outputs, we're with you
if there's a cool integration we should consider, shout out
and if any feature is missing, don't forget to mention

This topic is intended for version 4.20.0 and above, and for our browser version

Show previous replies

P

Paulo Magbanua

Roadie

I don’t know if this is the right place to ask, but is there a way we can see a somewhat more transparent version of what bugs/features are being worked on, and timelines?

@Rudi you’ve been doing a great job at managing people’s complaints and expectations, but perhaps something that you can point to with regards to updates can help everyone.

Rudi

Ultimate Superstar

That is a very good question @Paulo Magbanua I'm actively working towards that, trying to be more and more transparent with our community. It's difficult because in tech a lot can change from one day to another and we also face our own challenges when developing features and fixing bugs. I'm hoping to add a 'Product Updates' feature to our community this year, from our provider, InSided. It's a tool that will enable community managers like myself to keep the community updated with certain developments here at Deezer.

So around Deezer, the community is actually the best place to find out updated info on our platform. And the best place to ask if the info isn't available.

At the moment I can tell you that we're working on improving our SDKs (for existing and future integrations), our desktop app (improving performance, fixing bugs and adding new features), our player (for all apps), among other important developments. This is the year when Deezer decided to kill these annoying bugs once and for all, and also to improve our connectivity. If you have any specific question, please feel free to send me a PM :wink:

D

Draked

Roadie

Hi-

The keyboard shortcut to zoom in on MacOS does not work for me. Zooming out is fine. I also find that the amount I have zoomed in occasionally resets, unfortunately I do not know how to replicate it.

Could the key shortcut “cmd + ,” be assigned to opening settings please? It’s like that in every other mac application.

Native mac trackpad swipe gestures to go back/forward on pages would be nice. If it saved the previous page’s last layout/scroll status that would be amazing.

Other:

Would love to see crossfade options added.

Zooming out on smaller resolutions leaves a lot of unused black/white space on the side of songs in playlists/album views.

Could we see more than just a few songs from an album at a time, or an option to load them all? It’s tedious to have to click “See more tracks” and then go back only to find the last page isn’t where I left it.

Thanks for your time.

Rudi

Ultimate Superstar

Thanks a lot for the feedback again @Draked

Crossfade for desktop is on the plans and our major updates scheduled for this year are bound to solve the problems with shortcuts and zooming the view.

Plus, there's a lot of support for tracking back where you left (position) as well. Please stay tuned, we're looking forward to these improvements but there isn't a clear timeline for them yet. I'll keep everyone informed!

H

Humanoiz

Guitar Hero

@Rudi Yeah! I really dreaming about control PC version from my smartphone. Deezer often recommend me blocked tracks in every days playlists and I hate go to my PC every time for skip that tracks. So this is really needed functionality.

Rudi

Ultimate Superstar

I think 2021 will be a great year for Deezer @Humanoiz stick around and you'll see some of these worries of yours getting sorted :wink:

H

Humanoiz

Guitar Hero

We can’t add tracks for play next when playing Flow. When you want listen some tracks by new artists you can’t add them to the playlist in the Flow. :confused: