why tf did this window even open?

So, yeah. We had issues. But, deezer told us that our issues were nothing, bc it kept reloading us into this view, over and over again. So, yeah, that's our current issue. We're not even allowed to look at what issues people have had in the past. ...cool.

I don’t understand what are you referring too?
Could you please provide context and more info in order to help you if there is any issue?
Thank