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Answered

Why is my music mixing up with other profiles?

  • February 18, 2026
  • 3 replies
  • 24 views

For like 3 months already I have noticed my mom's music is showing to be played when I enter Deezer or when I enter my car and android auto starts, her music starts.

 

I have checked myself if she was in my profile but she is not, I don't know how the info mixes and it has been so so so annoying.

 

My account is the main account since I pay, it doesnt seem to happen to other profiles, only mixing with hers.

 

Similar experiences?

Best answer by CharlyMX

Hi ​@Carlos Camacho 

Please provide community manager ​@Alfredo.Deezer  with the email addresses for both accounts so he can investigate what's happening in your specific case and fix the problem.

Best regards, and may the music keep flowing!

3 replies

CharlyMX
Superuser
  • Superuser
  • Answer
  • February 18, 2026

Hi ​@Carlos Camacho 

Please provide community manager ​@Alfredo.Deezer  with the email addresses for both accounts so he can investigate what's happening in your specific case and fix the problem.

Best regards, and may the music keep flowing!


Alfredo.Deezer
Community Manager
Forum|alt.badge.img+6
  • Community Manager
  • February 19, 2026

Hi ​@Carlos Camacho 

Please provide community manager ​@Alfredo.Deezer  with the email addresses for both accounts so he can investigate what's happening in your specific case and fix the problem.

Best regards, and may the music keep flowing!

Thank you ​@CharlyMX 😎


Alfredo.Deezer
Community Manager
Forum|alt.badge.img+6
  • Community Manager
  • February 19, 2026

For like 3 months already I have noticed my mom's music is showing to be played when I enter Deezer or when I enter my car and android auto starts, her music starts.

 

I have checked myself if she was in my profile but she is not, I don't know how the info mixes and it has been so so so annoying.

 

My account is the main account since I pay, it doesnt seem to happen to other profiles, only mixing with hers.

 

Similar experiences?

Hi ​@Carlos Camacho 👋 

I’ve replied to you via DM!

The issue should be fixed now 😎